Telecom Engineer

Tata Consultancy Services; Hyderabad, Bengaluru; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Tata Consultancy Services is seeking a Telecom Engineer to lead the administration, support, and optimization of Cisco UCCE and Unified Communications platforms in the Bangalore/Hyderabad region.

The role requires hands-on experience with Cisco UC, CUCM, and UCCE, plus the ability to resolve incidents and coordinate with network engineering and IT teams to ensure high availability and performance.

Qualifications

• 6–10 years of telecom/UC experience.
• hands-on Cisco UCCE/UCU/UC platforms expertise.
• Ability to troubleshoot and optimize UC deployments.

Responsibilities

• Lead the administration, support, and optimization of Cisco UCCE and Unified Communications platforms.
• Manage and troubleshoot complex issues related to Cisco communication systems, including voice, video, and contact center technologies.
• Provide hands-on support for day-to-day telecom operations, addressing incidents, requests, and service disruptions.
• Oversee system upgrades, patches, and maintenance activities for Cisco UCCE/UC platforms, ensuring minimal downtime.

Skills

Cisco UC

CUCM

UCCE

UC Platform

Job description

Role: Telecom Engineer

Keywords: Cisco, CUCM, UCCE, unity

Experience: 6 to 10 years

Location: Bangalore/Hyderabad

Role & responsibilities

Lead the administration, support, and optimization of Cisco UCCE and Unified Communications platforms, ensuring high availability and performance.

• Manage and troubleshoot complex issues related to Cisco communication systems, including voice, video, and contact center technologies.
• Provide hands-on support for day-to-day telecom operations, addressing incidents, requests, and service disruptions in a timely manner.
• Collaborate with cross-functional teams, including network engineering and IT support, to resolve telecom-related issues and integrate telecom systems with other enterprise technologies.
• Oversee system upgrades, patches, and maintenance activities for Cisco UCCE/UC platforms, ensuring minimal downtime and disruption