Tele-Marketing Professional

Franchise Alpha; Kanpur; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A growing marketing firm is seeking a Telemarketer in Kanpur, India, to enhance outreach and sales. The ideal candidate excels in communication and customer service, has telemarketing experience, and is fluent in English and at least one regional language. Responsibilities include making calls, processing orders, and achieving sales targets. This position works Monday to Saturday from 10:00 AM to 7:00 PM.

Qualifications

• Experience in telemarketing or customer service.
• Good at using computers and phone systems.
• Able to learn about products and explain them to customers.

Responsibilities

• Make marketing calls to potential and current customers.
• Answer customer questions and provide information.
• Update customer database and process orders correctly.
• Meet monthly sales goals and share leads with the sales team.

Skills

Great communication skills

Customer service experience

Negotiation skills

Comfortable with technology

Friendly demeanor

Job description

Are you good at talking to people? We're looking for a Telemarketer to join our team and help us reach our goals. In this role, you'll make marketing calls and build strong relationships with customers.

What We Need:

- Great at talking to people

- Friendly and good at answering customer questions

- Comfortable talking about our products and services over the phone

- Willing to help the company grow by finding new customers

Your Tasks:

- Call potential and current customers to tell them about our products or services.

- Answer questions from customers and give them information.

- Find out what customers need and do conference calls and fixed meetings.

- Work with the sales team by passing on good leads.

- Keep our customer database updated.

- Process orders quickly and correctly.

- Handle customer complaints to keep our company's good reputation.

- Work hard to meet your sales goals and set up future sales.

- Keep detailed records of your calls and sales.

What We're Looking For:

- Experience in telemarketing or customer service

- A history of meeting target goals, especially over the phone

- Good at using computers and phone systems

- Able to learn about our products and explain them to customers

- Speak English and one or more of these languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati

- Friendly and able to stay calm when facing rejection

- Good at negotiating and solving customer problems

Work Schedule:

Working Days: Monday to Saturday

Working Hours: 10:00 AM to 7:00 PM

Monthly Targets:

108 conference calls per month

36 meetings per month