TechOps-SAP FICO-Senior

Ernst & Young Advisory Services Sdn Bhd; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Health & wellness packages

Learning opportunities

Job summary

Ernst & Young Advisory Services Sdn Bhd seeks an experienced TechOps SAP FICO Senior Consultant in Bengaluru. You will deliver functional support, handle incident management, and drive enhancements across FI/CO in global client environments.

Collaboration with business users and SAP teams is essential to maintain stability and optimize processes. You will participate in end-to-end AMS operations, testing, documentation, and cross-module integration with MM, SD, PP, PM, and HR.

Qualifications

• 8–10+ years SAP FICO experience in AMS/production support.
• Experience with SAP S/4HANA Finance and global delivery models.
• Bachelor’s or Master’s degree in a relevant field.

Responsibilities

• Provide functional support and incident management for FI/CO.
• Lead design discussions, configurations, and testing activities.
• Coordinate with global teams and onshore/offshore delivery.
• Ensure SLA adherence and implement process improvements.

Skills

SAP FI

SAP CO

AMS / Production Support

S/4HANA Finance

Education

Bachelor’s or Master’s degree in computer science, Engineering, Finance, Accounting, or related field

Tools

SAP MM

SAP SD

SAP PP

SAP PM

SAP HR

IDocs integration

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Service line - Position Title: TechOps_ SAP FICO Senior Consultant

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centres. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+

professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and

Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global

Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology,

infrastructure, Microsoft technologies and open innovation.

The Opportunity

The TechOps SAP FICO Senior Consultant is responsible for providing functional support, application maintenance, incident management, enhancements, and continuous improvement for SAP Financial Accounting (FI) and Controlling (CO) solutions across global client environments. The role collaborates with business users, cross-functional SAP teams, and technical teams to maintain system stability, optimize business processes, and deliver high-quality support services.

Key Responsibilities

• Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Change Requests & Enhancements

• Analyze business requirements and evaluate solution options.
• Support configuration and enhancement activities within SAP FI/CO.
• Participate in design discussions and process improvements.
• Handle change requests and coordinate with technical teams for development activities.
• Validate solutions through testing and deployment support.

SAP FI Functional Expertise

Support and maintain:

• General Ledger (GL)
• Accounts Payable (AP)
• Accounts Receivable (AR)
• Asset Accounting (AA)
• Bank Accounting
• Taxation
• Month-End and Year-End Closing
• Results Analysis and Settlements

SAP CO Functional Expertise

Support and maintain:

• Cost Center Accounting
• Profit Center Accounting
• Product Costing
• Profitability Analysis (COPA)
• Overhead Assessment
• Internal Orders
• Project Systems Integration
• Settlement Processes

Cross-Module Integration

• Support integration between SAP FI/CO and:
• SAP MM
• SAP SD
• SAP PP
• SAP PM
• SAP HR
• Troubleshoot interface and integration issues.
• Support end-to-end Procure-to-Pay (P2P) and Order-to-Cash (O2C) processes.

Incident & AMS Operations

• Monitor ticket queues and prioritize critical issues.
• Support global clients in Application Management Services (AMS) environments.
• Participate in on-call and shift support when required.
• Ensure SLA adherence and service quality metrics achievement.
• Work effectively within onsite-offshore delivery models.

Testing & Documentation

• Prepare functional specifications and configuration documents.
• Perform Unit Testing, SIT, UAT, and regression testing.
• Maintain knowledge articles, SOPs, and support documentation.
• Support audit and compliance activities.

Required Technical Skills SAP FI

• General Ledger (GL)
• Accounts Payable (AP)
• Accounts Receivable (AR)
• Asset Accounting
• Bank Accounting
• Taxation

SAP CO

• Product Costing
• COPA
• Internal Orders
• Overhead Assessment

Integration Knowledge

• SAP MM
• SAP SD
• SAP PP
• SAP PM
• SAP HR

Additional Technical Skills

• Functional Specifications
• Testing & Validation
• SAP S/4HANA Finance
• Interface Troubleshooting (IDocs, integrations)

Experience & Qualifications

• Bachelor’s or Master’s degree in computer science, Engineering, Finance, Accounting, or related field
• 8–10+ years SAP FICO experience
• AMS / Production Support / Global Delivery SAP S/4HANA Finance experience
• Global delivery or offshore-onshore model experience.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to

authentically be themselves and contribute their utmost.

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's

differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and

building relationships based on doing the right thing.

Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

EY | Building a better working world

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.