TechOps-EWM-MANAGER GDSN02

EY; Hyderabad; On-site; INR 2,000,000 - 2,800,000; Full time

Job summary

EY, headquartered in Hyderabad, invites an SAP EWM Manager to join the Global Delivery Services team. You will provide expert SAP EWM support, lead a skilled team, and collaborate with global clients to optimize warehouse processes on S/4HANA.

The role emphasizes delivering robust, scalable solutions with an innovative mindset. You will work within EY’s inclusive culture, leveraging global resources and best practices to drive efficiency, automation, and value for our clients.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 7+ years of experience in SAP Extended Warehouse Management, preferably with global clients.
• Experience leading teams of developers and coordinating across offshore/onsite models.

Responsibilities

• Provide day-to-day Application Management support for SAP Applications (L2/L3).
• Lead resolution of complex technical issues and outages with root-cause analysis.
• Design and implement SAP EWM solutions on S/4HANA to optimize warehouse operations.

Skills

SAP EWM

Team Leadership

SAP S/4HANA

Global delivery

Problem solving

Education

Bachelor’s degree in related field

Tools

SAP S/4HANA

Job description

Job Description:

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

SAP EWM Manager 1,2 TechOps (Application Management) Consultant

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are looking for an SAP EWM Manager to join the EY GDS Team. As part of our EY GDS – TechOps team, you will be responsible for providing functional support for SAP Sourcing and Procurement across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements.

This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation.

Your Key Responsibilities

• Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist
• Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action.
• As an SAP EWM Consultant, you will play a key role in designing and implementing SAP EWM solutions on S/4HANA to optimize warehouse operations and improve supply chain efficiency.
• Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP EWM solutions and designs.
• Develop and maintain documentation including configuration, user guides and test scripts.
• Mentor and train junior SAP EWM Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques.
• Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation
• articipate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.
• Available to work on shift hours depending on the requirement of the client

Skills And Attributes For Success

• Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.
• 7+ Years of experience required in one or more areas within SAP Extended Warehouse Management preferably with Global client
• Team Leadership & Management: Lead, mentor, and manage a team of developers, fostering collaboration and high performance.
• Proven experience in designing complex integrations, cloud applications, and security architectures.
• Responsible for providing support SAP EWM module incidents, ensuring minimal disruption to operations.
• Support incident solving by analyzing incidents raised by users and provides solutions.
• Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely.
• Handle change requests with a clear understanding of new business requirements.
• Proficient in business process mapping, configuration, and end-user training;
• Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.
• Cross-functional communication skills; experience in offshore/onsite model.
• Defect resolution and defect analysis related to EWM.
• Ability to work with minimal guidance or supervision in a time critical environment.
• Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment.
• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements

Ideally, you’ll also have

• Functional Expertise: Deep understanding of warehouse processes, including inbound and outbound logistics, stock management, storage bin strategies, warehouse task optimization, and integration with SAP; Transportation Management (SAP TM).
• Well versed with Sourcing & Procurement process:
• SAP Certification in SAP EWM

What We Look For

• A team of people with commercial acumen, experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.
• Opportunities to work with EY Data practices globally with leading businesses across a range of industries

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Our Commitment

As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development

From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture

In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits

Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.