Technology Support Engineer

Accenture; Pune District; On-site; INR 250,000 - 400,000; Full time

Job summary

Accenture is seeking a visionary Full Stack Engineer focused on cognitive Hybrid Cloud technologies across public and private clouds. You will lead efforts to modernize solutions, manage client technology landscapes, and drive innovation and GTM initiatives with partners and ecosystems.

The role emphasizes technical leadership, scalable cloud infrastructure, and integration across platforms, with a focus on delivering value through advanced cloud-native architectures.

Qualifications

• 12+ years of experience required.
• Experience with hybrid cloud design and implementation is essential.
• Strong knowledge of cloud platforms (AWS, Azure, GCP) and security practices.

Responsibilities

• Design, build, and maintain scalable, secure cloud infrastructure on AWS, Azure, and GCP.
• Develop and maintain full stack applications and APIs to manage IaaS resources.
• Automate deployment pipelines and CI/CD workflows.
• Collaborate with DevOps and security teams to ensure compliant delivery.

Skills

Hybrid Cloud Solutions

AWS Architecture

Education

15 years full time education

Tools

Terraform

Ansible

Shell Scripting

Python

PowerShell

PowerCLI

Jenkins

GitLab CI

GitHub Actions

Docker

Kubernetes

PODMAN

OpenShift

AKS

GKE

EKE

Job description

Project Role

Technology Support Engineer

Project Role Description

Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.

Must have skills

Hybrid Cloud Solutions

Good to have skills

AWS Architecture

Experience Requirement

Minimum 12 year(s) of experience is required

Educational Qualification

15 years full time education

Summary

We're looking for a visionary Full Stack Engineer on cognitive Hybrid Cloud technologies across public and Private cloud Technologies (Thought leaders, Technical Leads and Practitioners) at senior career levels to work on business development, transformation and modernization solutions and technology crisis management. The focus is to manage client technology landscape and value add through innovation and though leadership, address complex technical challenges faced by our clients. We also have emerging research and collaboration with our eco‑system partners which needs to be taken up for creating GTM Offerings, Co‑Create Innovative Assets and developing new deal pipeline.

Key Responsibilities

• Design, build, and maintain scalable, secure, and highly available Public and Private cloud infrastructure on platforms such as AWS, Azure, and Google Cloud RHEL and SUSE and OLE - vmware/KVM/ pacemaker and Hyper V and/or AHV
• Design, develop, and maintain scalable frontend and backend applications that automate and manage IaaS resources, such as compute, network, and storage.
• Develop and manage full stack infrastructure Application including backend services (APIs, microservices) and API gateway for frontend and backend services.
• Knowledge of Application Architecture – Microservices vs Event Driven Architecture Vs Cloud Based Architecture Vs Cloud native architecture
• Good experience in application modernization support, deploy, manage and maintain cloud native applications on Paas/ Cloud Native Architecture
• Implement Infrastructure as Code (IaC) using tools like Terraform, CloudFormation, or Pulumi.
• Automate deployment pipelines and manage CI/CD workflows using tools such as Jenkins, GitLab CI, or GitHub Actions.
• Deploy and manage Platform-as-a-Service (PaaS) offerings.
• Design, implement, and maintain database solutions, including relational databases (e.g., MySQL, PostgreSQL, SQL Server) and NoSQL databases (e.g., MongoDB, DynamoDB)
• Monitor, troubleshoot, and optimize cloud infrastructure and application performance.
• Collaborate with DevOps, security, and development teams to ensure seamless integration and delivery.
• Manage containerization and orchestration using Docker and Kubernetes.
• Ensure compliance with security best practices and organizational policies.
• Continuously evaluate and implement new cloud technologies and tools to improve efficiency.
• Provide technical guidance and support to team members and stakeholders.
• Integrate and support AI-driven tools and frameworks, including Generative AI and Agentic AI technologies, within cloud infrastructure and applications.
• Cloud Security knowledge and implementation experience
• Cloud Landing zone – network requirements knowledge and experience in implementing the right level of network capability for the cloud landing zones.
• Basic knowledge and experience in Networking for cloud landing zones
• Write efficient, maintainable code and manage integration between front-end interfaces and back-end infrastructure services.

Required Skills

• Hyper Converged Infrastructure and Private Cloud
• RHEL and SUSE and OLE - vmware/KVM/ pacemaker and Hyper V and/or AHV
• Infrastructure as a Code & Scripting
• Terraform or Ansible - Shell Scripting and Python, Power Shell, Power CLI
• Public Cloud IaaS and Associated PaaS
• AWS / Azure/ GCP - S3, Blobs, VPCs, vNet, LBs Cloud Watch, Stack Driver, Azure Mon
• Cloud Native and Containers
• PODMAN, Docker Openshift and AKS and GKE and EKE
• Operating Systems Platform
• Windows/ ADS or AIX and Solaris and HPUX
• Database Systems (RDBMS, No SQL and Cloud DB)
• Oracle and MS SQL or MySQL and MongoDB or Couch DB- Cloud DB (Redis or Aurora, SQL Online
• Middleware (Web Servers, Message Qs, Managed Apps, MFT, Job Schedulers
• IIS, Apache, JBOSS, WebSphere/ Web Logic MFTs, MQ Series, Control M or Autosys or TWS and MTFs
• Backup and Storage
• Commvault, IBM, Hitachi Backup, Cloud Front, Amazon S3, Azure Storage.
• Observability & Environment Health
• observability tools (Nagios /SolarWinds/Netcool, Prometheus, ELK) and Environment Health and Capacity Management and Tech Debt and FinOps
• Enterprise AI
• Agentic AI Framework (CrewAI, LangGraph, AutoGen) and Responsible AI Concepts and AI Guardrails

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.