Technology Consultant - Salesforce Technical Lead

NTT DATA, Inc.; Bengaluru; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

NTT DATA Services in Bengaluru, Karnataka, India is seeking a Salesforce Technical Lead to guide architecture, development, and integration efforts across the Salesforce platform.

The role emphasizes hands-on Apex, LWC, OmniStudio, and REST/SOAP integrations with strong leadership and design capabilities to deliver secure, scalable Salesforce solutions. You will work with Architects, Analysts, and QA teams in a fast-paced Agile environment.

Qualifications

• 7-10+ years of Salesforce experience.
• Hands-on experience with OmniStudio including OmniScripts, DataRaptors, Integration Procedures, and FlexCards.
• Experience leading development teams and technical delivery initiatives.
• Strong understanding of Salesforce Architecture, Data Model, Security Framework, and Governor Limits.
• Experience designing and implementing REST and SOAP-based integrations.

Responsibilities

• Lead the design, development, testing, and deployment of Salesforce solutions using Apex, LWC, SOQL/SOSL, OmniStudio, and Salesforce configuration.
• Translate business and functional requirements into scalable technical designs and implementation approaches.
• Provide technical leadership, guidance, and mentoring to Salesforce development teams.
• Review technical designs, code, configurations, and integrations to ensure quality, scalability, security, and maintainability.
• Define and enforce Salesforce development standards, coding guidelines, reusable frameworks, and engineering best practices.
• Lead integrations between Salesforce and enterprise applications using REST APIs, SOAP APIs, Platform Events, Change Data Capture, middleware, and event-driven architectures.
• Collaborate with Salesforce Architects to ensure alignment with enterprise architecture standards.
• Ensure adherence to Salesforce governor limits, security requirements, platform constraints, and performance best practices.

Skills

Salesforce Platform Development

Technical Leadership

OmniStudio

Integrations

Salesforce Architecture

Apex

LWC

SOQL/SOSL

REST/SOAP Integrations

Tools

OmniStudio

REST APIs

SOAP APIs

CI/CD

Job description

Technology Consultant - Salesforce Technical Lead

Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Technology Consultant - Salesforce Technical Lead to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).

We are seeking an experienced Salesforce Technical Lead with strong expertise in Salesforce Platform Development, Solution Design, Technical Leadership, OmniStudio, Integrations, and Salesforce Architecture. The ideal candidate should be capable of leading Salesforce development teams, driving technical decisions, designing scalable solutions, and ensuring successful delivery across the complete development lifecycle.

The candidate should possess hands-on experience in Apex, Lightning Web Components (LWC), Salesforce Flows, OmniStudio, integrations, deployment processes, and Salesforce security frameworks. The role will work closely with Architects, Business Analysts, Product Owners, QA teams, Developers, and Stakeholders to deliver secure, scalable, and high-performing Salesforce solutions.

Day to Day Job Duties

• Lead the design, development, testing, and deployment of Salesforce solutions using Apex, LWC, SOQL/SOSL, Salesforce Flows, OmniStudio, and Salesforce configuration.
• Translate business and functional requirements into scalable technical designs and implementation approaches.
• Provide technical leadership, guidance, and mentoring to Salesforce development teams.
• Review technical designs, code, configurations, and integrations to ensure quality, scalability, security, and maintainability.
• Define and enforce Salesforce development standards, coding guidelines, reusable frameworks, and engineering best practices.
• Design and develop reusable Lightning Web Components, Apex frameworks, integration components, and automation solutions.
• Design and configure OmniStudio components including OmniScripts, DataRaptors, Integration Procedures, and FlexCards.
• Lead integrations between Salesforce and enterprise applications using REST APIs, SOAP APIs, Platform Events, Change Data Capture, middleware, and event-driven architectures.
• Collaborate with Salesforce Architects to ensure alignment with enterprise architecture standards.
• Ensure adherence to Salesforce governor limits, security requirements, platform constraints, and performance best practices.
• Guide teams on the appropriate use of declarative versus programmatic solutions.
• Oversee Salesforce configuration including objects, fields, validation rules, Flows, record types, sharing rules, profiles, and permission sets.
• Conduct code reviews and provide technical feedback to development teams.
• Lead technical estimations, sprint planning, backlog grooming, and delivery planning activities.
• Support troubleshooting and resolution of complex application, integration, data, and performance issues.
• Coordinate SIT, UAT, deployment, release validation, hypercare, and production support activities.
• Collaborate with DevOps teams on source control, CI/CD pipelines, environment management, and deployment strategies.
• Identify technical risks, dependencies, and design challenges and drive mitigation plans.
• Communicate solution approaches, technical recommendations, and implementation considerations to both technical and business stakeholders.

Basic Qualifications

• 7-10+ years of overall Salesforce experience.
• Strong hands-on experience with Salesforce Platform Development and Technical Design.
• Expertise in Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce Flows, and Salesforce automation.
• Hands-on experience with OmniStudio including OmniScripts, DataRaptors, Integration Procedures, and FlexCards.
• Strong understanding of Salesforce Architecture, Data Model, Security Framework, and Governor Limits.
• Experience designing and implementing REST and SOAP-based integrations.
• Experience leading development teams and technical delivery initiatives.
• Strong understanding of Salesforce deployment and release management processes.
• Experience working within Agile/Scrum delivery environments.
• Strong stakeholder management, communication, analytical, and problem-solving skills.

Core Technical Skills

• Automation: Salesforce Flows, Process Automation, Approval Processes
• Integrations: REST APIs, SOAP APIs, Platform Events, Change Data Capture
• Security: Profiles, Permission Sets, Roles, Sharing Rules, CRUD/FLS, OAuth, Named Credentials
• Architecture: Salesforce Solution Design, Platform Architecture, Scalability & Performance Optimization
• Asynchronous Processing: Batch Apex, Future Methods, Queueable Apex, Scheduled Apex
• Salesforce Clouds: Sales Cloud, Service Cloud, Experience Cloud, Industry Solutions
• Methodologies: Agile, Scrum, SDLC
• Release Management: Environment Strategy, Deployment Planning, Release Governance

Nice to Have

• Experience with Salesforce Industry Clouds and OmniStudio implementations.
• Exposure to MuleSoft or other enterprise integration platforms.
• Experience working on large-scale Salesforce transformation and modernization programs.
• Strong understanding of event-driven architecture and enterprise integration patterns.
• Experience defining development standards and reusable Salesforce frameworks.
• Exposure to enterprise architecture and solution governance initiatives.
• Experience supporting multi-org Salesforce environments.
• Experience leading geographically distributed Salesforce teams.
• Salesforce Application Architect or progress toward Architect certifications.
• Strong stakeholder management, leadership, communication, and mentoring skills.

Preferred Certifications

• Salesforce Platform Developer I
• Salesforce Platform Developer II
• Additional Salesforce Architect Track Certifications (Preferred)

Preferred Experience Profile

• 7-10+ years of Salesforce Development experience.
• Minimum 2-3 years of experience in a Technical Lead, Lead Developer, or equivalent leadership role.
• Strong expertise in Apex, LWC, Integrations, OmniStudio, and Salesforce Configuration.
• Experience leading technical design discussions and code review activities.
• Proven experience mentoring and guiding Salesforce development teams.
• Strong understanding of Salesforce architecture, security, scalability, and performance optimization.
• Experience delivering medium to large-scale Salesforce implementations.
• Strong troubleshooting and production support experience.
• Experience collaborating with Architects, Business Analysts, Product Owners, QA teams, and stakeholders.
• Ability to lead technical delivery from design through deployment and stabilization.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .