Developer or Technical Lead (Niche or Regular), Cloud Consultants, QA Tester, QA Lead, Data Migratio

NTT DATA, Inc.; Delhi; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

NTT DATA Services is seeking a Salesforce Solutions Developer/Lead in Delhi to design, develop, and deploy Salesforce applications using Apex, LWC, SOQL, Flow, and APIs. You will work across Service Cloud, Experience Cloud and Marketing Cloud with hands-on integration work and AI-driven capabilities such as Agentforce.

You will own solutions end-to-end, collaborating with business stakeholders to translate requirements into scalable technical designs and delivering production-ready deployments

Qualifications

• Experience designing and deploying Salesforce applications using Apex, LWC, SOQL, Flow and APIs.
• Ability to translate requirements into scalable Salesforce solutions and communicate trade-offs to stakeholders.
• Ownership of solutions through full lifecycle: requirements, design, development, testing, deployment and production support.

Responsibilities

• Design, develop, and deploy Salesforce applications using Apex and LWC.
• Build and optimize Lightning components for responsive user experiences.
• Develop solutions across Service Cloud, Experience Cloud and Marketing Cloud.
• Create and maintain data models, integrations and interfaces via REST/SOAP APIs.
• Collaborate with business stakeholders to translate requirements into technical solutions.
• Ensure solutions comply with governance, security and performance requirements.
• Participate in Agile ceremonies and code reviews.
• Provide production support and issue resolution.

Skills

Apex development

Lightning Web Components

SOQL

Flow

REST APIs

SOAP APIs

Salesforce integration

Service Cloud

Experience Cloud

Marketing Cloud

Agentforce

Tools

Agentforce

Job description

Developer or Technical Lead (Niche or Regular), Cloud Consultants, QA Tester, QA Lead, Data Migratio

Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Developer or Technical Lead (Niche or Regular), Cloud Consultants, QA Tester, QA Lead, Data Migratio to join our team in Delhi, Delhi (IN-DL), India (IN).

About the Role

We're looking for a Salesforce Solutions Developer who thrives on building innovative solutions. In this role, you'll independently design, develop, and deploy Salesforce applications using Apex, Lightning Web Components (LWC), SOQL, Flow, and APIs. You'll work primarily across our Service Cloud, Experience Cloud and Marketing Cloud environments, including hands-on work with Agentforce and other AI-driven capabilities. This is primarily a software engineering role focused on custom development and integrations rather than a Salesforce Administrator position centered on declarative configurations.
You'll also partner closely with business stakeholders — asking thoughtful questions, translating requirements into scalable technical solutions, explaining trade-offs in clear business terms, and demonstrating the impact of what you deliver. Success in this role means independently owning solutions through their full lifecycle: from requirements gathering and solution design through development, testing, deployment, and ongoing production support.
This position is based in the NY/NJ area and requires regular in-office collaboration.

What You'll Do

• Design, develop, and maintain custom Apex classes, triggers, and asynchronous processes to deliver scalable Salesforce solutions.
• Build and maintain Lightning Web Components (LWC) that provide intuitive, high-performing user experiences.
• Develop and support solutions across Service Cloud, Experience Cloud, and Marketing Cloud, including case management, automation, and campaign functionality.
• Build and configure Agentforce and other AI-driven capabilities that support customer service and marketing initiatives.
• Design scalable Salesforce data models that balance business requirements, security, reporting, and platform performance.
• Write and optimize SOQL/SOSL queries while applying best practices for governor limits and bulk-safe development.
• Determine when declarative solutions (Flow, validation rules, approval processes) are appropriate and when custom development is required.
• Build and maintain integrations with external systems using REST/SOAP APIs.
• Own Salesforce solutions through the full lifecycle from requirements gathering and development to deployment and production support.
• Partner with business stakeholders to translate requirements into technical solutions and communicate technical concepts in clear, business-friendly language.
• Troubleshoot production issues, participate in code reviews, and contribute to platform best practices.
• Participate in Agile ceremonies, including sprint planning, backlog refinement, and stakeholder demonstrations.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Job Segment: Testing, Cloud, Quality Assurance, Developer, Consulting, Technology