Technology Business Analyst, AVP

NatWest Group; Gurugram District; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

NatWest Group is seeking a seasoned Business Analyst at AVP level in Gurugram to help shape strategic initiatives. You will elicit and translate internal and external needs into clear requirements, user stories and epics, guiding teams toward value-driven delivery.

You’ll collaborate across stakeholders, validate requirements, write SQL queries, and support UAT, API interactions, and UI/UX considerations while maintaining clarity amid ambiguity.

Qualifications

• Eight years of experience in business analysis or equivalent.
• Business analysis certifications (e.g., BAX, CPRE, CBAP) are desirable.
• Ability to translate complex needs into clear requirements, user stories, and epics.

Responsibilities

• Elicit and document business and system requirements in line with domain strategy.
• Write user stories and epics and support test scenarios and UAT.
• Collaborate across teams to translate needs into actionable technical specifications and acceptance criteria.

Skills

Data analysis

SQL queries

API knowledge

UI/UX basics

Stakeholder management

Ambiguity management

Education

Bachelor’s degree in a relevant field

BA/CBAP/CPRE certification

Tools

HTML/CSS/JS basics

API testing basics

Job description

Join us as a Business Analyst

• This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function
• You’ll be producing business requirements to inform future state design, as you support teams to understand and link the requirements to the overall domain strategy
• It’s a chance to develop your skills as you research, understand and keep up to date with industry thinking, best practice, technology and customer trends
• We’re offering this role at associate vice president level

What you’ll do

You’ll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders.

We’ll look to you to work across teams and stakeholders to capture, validate and document business and system requirements, making sure they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements.

You’ll also:

• Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs
• Support the team to analyse business requirements and technical specifications to see how they can be developed into small testable and releasable elements
• Elicit and input into writing business requirements, user stories and epics as required using relevant techniques
• Support the feature team in creating and executing test scenarios and test scripts, identifying and supporting cut-over and implementation tasks
• Facilitate UAT as well as supporting platform and feature teams in executing the UAT

The skills you’ll need

To take on this role, you’ll need at least eight years of experience and an appropriate business analyst certification such as BAX, CPRE or CBAP.

You’ll also need:

• Experience in data analysis, including the ability to write and interpret medium-complexity SQL queries
• Knowledge of working with APIs, including an understanding of request and response payloads
• Experience in delivering high-quality UI/UX outcomes, with the ability to read and understand HTML, CSS, and JavaScript at a foundational level
• Experience working independently and effectively managing ambiguity with minimal supervision