Technical Voice Process Executive – Sales & Support - DELHI

Pagaar India; New Delhi; On-site; INR 446,400 - 781,200; Full time

Benefits offered by this job

Health insurance

Paid training

Career advancement opportunities

Performance bonuses

Job summary

Pagaar India is hiring for the position of Technical Sales Executive in New Delhi, specializing in inbound technical sales for antivirus and printer troubleshooting. The role requires handling international customer inquiries and converting them into sales of support plans.

The ideal candidate should have at least 5 years of experience in an international BPO setting, with excellent spoken English skills and a strong focus on customer satisfaction. Attractive salary and incentive packages are offered.

Qualifications

• Minimum 5 years of experience in international inbound tech sales.
• Hands-on experience with antivirus and printer troubleshooting.
• Strong customer needs identification and pitching skills.

Responsibilities

• Handle inbound calls from international customers facing technical issues.
• Diagnose basic issues and recommend appropriate support services.
• Sell support plans or one-time services.

Skills

Technical support and sales

Excellent spoken English

Customer relationship management

Tools

CRM platforms

Remote access tools (TeamViewer, AnyDesk)

Job description

# Technical Voice Process Executive – Sales & Support - DELHIGIRI CONSULTANCYSouth X, New Delhi, DelhiPosted 05/06/2026## Job Description**UrgentHiring for -: Technical Sales Executive – (International BPO – Antivirus, &Printer Calls) Delhi – 9650225383****Salary:** 40,000/- to 70,000/-per month + High Incentives**JobLocation:** Delhi**Shift:** Night Shift (US Time Zones) **Process:** Inbound Technical Sales **Experience Level:** 5–10 Years...Other International BPO Exp candidates canalso apply. **Job Type:** Full-Time – Work from Office**JobSummary:**We are hiring dynamic andcustomer-focused **Technical Sales Executives** for our **InboundInternational BPO** process dealing with e**rrors, antivirus solutions, andprinter troubleshooting**. This is a target-based sales role where you willassist customers with real-time technical issues and convert inquiries intosuccessful sales of support plans, antivirus software, or related services.---**KeyResponsibilities:*** Handle **inbound calls** from international customers (USA) facing errors, malware/virus issues, or printer problems.* Diagnose basic issues and **recommend appropriate technical support services or software** (e.g., antivirus, drivers, and service packages).* **Sell support plans** or one-time services with a consultative approach.* Explain technical solutions in **simple, clear language** to non-technical users.* Convert technical concerns into **sales opportunities** by building trust and offering value.* Accurately maintain customer interaction details in CRM systems.* Meet and exceed **daily/weekly/monthly sales and conversion targets**.* Coordinate with the support team for issue resolution when required.---**Requirements:*** Minimum 5**year of experience** in an international inbound tech sales process.* Hands-on experience with **issues, antivirus (Norton, McAfee, etc.), and printer troubleshooting** (HP, Canon, Epson, etc.).* Excellent **spoken English and convincing skills**.* Strong ability to identify customer needs and **pitch relevant services or software**.* Comfortable working in **night shifts** and high-paced environments.* Familiarity with remote access tools (e.g., TeamViewer, AnyDesk) is a plus.* Knowledge of CRM platforms and basic PC/network troubleshooting.---**Perks& Benefits:*** **Fixed salary** + attractive **incentives & performance bonuses**.* Paid training and **career advancement opportunities**.* Work with an **experienced and supportive sales team**.* Access to **technical tools and scripts** for easier resolution.* Health insurance and other employee benefits (as per company policy).---**Join our international tech salesteam and turn technical issues into revenue!**