Printer & Antivirus Support Executive – International BPO - DELHI

Pagaar India; Munirka; On-site; INR 390,600 - 781,200; Full time

Benefits offered by this job

Health insurance

Paid training

Career advancement opportunities

Performance bonuses

Job summary

Pagaar India is hiring a Technical Sales Executive for our inbound international BPO process in Munirka, New Delhi. You'll assist customers with technical issues related to antivirus solutions and printers, aiming to convert inquiries into sales.

The ideal candidate should have a minimum of 3 years of experience in tech sales, excellent spoken English, and strong troubleshooting skills. You will work night shifts and benefit from a fixed salary, attractive incentives, and health insurance.

Qualifications

• Minimum 3 years of experience in international inbound tech sales.
• Hands-on experience with antivirus and printer troubleshooting.
• Familiarity with CRM systems and basic PC/network troubleshooting.

Responsibilities

• Handle inbound calls from international customers facing technical issues.
• Sell support plans and explain technical solutions clearly.
• Maintain customer interaction details in CRM systems.

Skills

Excellent spoken English

Convincing skills

Customer needs identification

Technical support sales

Tools

CRM platforms

Remote access tools (TeamViewer, AnyDesk)

Job description

# Printer & Antivirus Support Executive – International BPO - DELHIGIRI CONSULTANCYMunirka, New Delhi, DelhiPosted 05/06/2026## Job Description**UrgentHiring for -: Technical Sales Executive – (International BPO – Antivirus, &Printer Calls) Delhi– 9650225383****Salary:** 35,000/- to 70,000/-per month + High Incentives**JobLocation:** Delhi**Shift:** Night Shift (US Time Zones) **Process:** Inbound Technical Sales **Experience Level:** 3–5 Years...Other International BPO Exp candidates canalso apply. **Job Type:** Full-Time – Work from Office**JobSummary:**We are hiring dynamic andcustomer-focused **Technical Sales Executives** for our **InboundInternational BPO** process dealing with e**rrors, antivirus solutions, andprinter troubleshooting**. This is a target-based sales role where you willassist customers with real-time technical issues and convert inquiries intosuccessful sales of support plans, antivirus software, or related services.---**KeyResponsibilities:*** Handle **inbound calls** from international customers (USA) facing errors, malware/virus issues, or printer problems.* Diagnose basic issues and **recommend appropriate technical support services or software** (e.g., antivirus, drivers, and service packages).* **Sell support plans** or one-time services with a consultative approach.* Explain technical solutions in **simple, clear language** to non-technical users.* Convert technical concerns into **sales opportunities** by building trust and offering value.* Accurately maintain customer interaction details in CRM systems.* Meet and exceed **daily/weekly/monthly sales and conversion targets**.* Coordinate with the support team for issue resolution when required.---**Requirements:*** Minimum 3**year of experience** in an international inbound tech sales process.* Hands-on experience with **issues, antivirus (Norton, McAfee, etc.), and printer troubleshooting** (HP, Canon, Epson, etc.).* Excellent **spoken English and convincing skills**.* Strong ability to identify customer needs and **pitch relevant services or software**.* Comfortable working in **night shifts** and high-paced environments.* Familiarity with remote access tools (e.g., TeamViewer, AnyDesk) is a plus.* Knowledge of CRM platforms and basic PC/network troubleshooting.---**Perks& Benefits:*** **Fixed salary** + attractive **incentives & performance bonuses**.* Paid training and **career advancement opportunities**.* Work with an **experienced and supportive sales team**.* Access to **technical tools and scripts** for easier resolution.* Health insurance and other employee benefits (as per company policy).---**Join our international tech salesteam and turn technical issues into revenue!**