Technical Support sales aftermarket

FORVIA HELLA; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

FORVIA HELLA in Gurugram, India, seeks a proactive sales specialist to drive demand for Hella Quick Service products and support partners in the automotive aftermarket. The role focuses on expanding customer engagement, training mechanics and distributors, and maintaining competitive product positioning.

The ideal candidate will identify growth opportunities, collaborate with cross-functional teams, and work toward achieving sales targets in a dynamic market.

Qualifications

• Proven experience handling both electrical and mechanical products.
• Experience with service centers and mechanics.
• Ability to work independently and with cross-functional teams.
• Strong written and verbal communication skills.

Responsibilities

• Develop HQS measures and initiatives for business sustainability.
• Provide product training for mechanics, distributors and HQS.
• Identify and generate demand by engaging with high-potential customers and HQS.
• Implement warranty policy for failed parts with distributors.
• Collaborate with sales to optimize secondary sales supply and hit targets.
• Share market trends, competitor activities and pricing dynamics to stay competitive.
• Coordinate with team on product-related issues.

Skills

Electrical products knowledge

Mechanical products knowledge

Independent & cross-functional work

Communication skills

MS Office proficiency

Job description

Location

Gurugram - Haryana, India

Company Overview

FORVIA HELLA is a listed international automotive supplier. As a company of the FORVIA Group, FORVIA HELLA stands for high-performance lighting technology and vehicle electronics and, with the Lifecycle Solutions Business Group, also covers a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special vehicles. With currently around 34,000 employees at over 125 locations, the company is active worldwide and generated adjusted sales of €8.0 billion in the fiscal year 2025.

Your Tasks

We are seeking a proactive and result-oriented individual to drive our sales for Products and contribute to driving sales through Hella Quick Service – HQS Partners in the automotive aftermarket sector. This role focuses on driving demand creation for the existing products and maintaining market competitiveness. The ideal candidate will excel in identifying growth opportunities, building customer relationships, and executing strategies to meet and exceed sales targets.

Duties and Responsibilities

• Develop customer – HQS measures and initiatives for the business sustainability.
• Product training for Mechanics, Distributors & HQS.
• Proactively identify and generate demand for products by engaging with high potential customers, distributors, retailers & HQS.
• Implement warranty policy for the settlement of failed parts claim with distributors.
• Work closely with sales team to optimize secondary sales supply and meet sales targets.
• Share market trends, competitor activities, and pricing dynamics to maintain a competitive edge on the products.
• Work closely with the team for product-related issues.

Qualifications

• Proven experience in handling electrical as well as mechanical products.
• Proven experience in technical handling products with service centers & mechanics.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong communication skills, both verbal and written.
• Knowledge in MS Office & readiness to adopt flexible timings.

Additional Information

Even if you do not meet all our requirements, please apply. The further development of our employees is very important to us and opens up a wide range of opportunities for you in our company.

EEO Statement

FORVIA HELLA stands for the variety of all employees. Inclusion and diversity are firmly anchored in our company culture. We are continuously looking for new team players and welcome applications from all interested parties, regardless of their ethical and social background, age, religion, gender, disability, sexual orientation or identity.

Contact Information

HELLA India Autoparts & Services

Plot no 184, Udhog Vihar

Phase 1