Technical Support Intern

Pagaar India; Mumbai; On-site; INR 90,000 - 110,000; Part time

Job summary

Pagaar India is offering a Technical Support Intern position in Mumbai for fresh graduates. You will handle technical issues, troubleshoot apps, and identify automation opportunities while collaborating with customers, operations, and development teams to improve processes.

The internship focuses on Python/JavaScript automation, REST APITesting with Postman, and building automated workflows. Remote work is offered for a duration of 1 month with a stipend and potential incentives.

Qualifications

• Fresher / Any Graduate
• Direct Process: 0% placement charges
• Remote internship opportunity for freshers

Responsibilities

• Provide technical support for application, system, and user-related issues.
• Troubleshoot and resolve technical issues reported by customers or internal teams.
• Investigate application errors using logs, APIs, databases, and monitoring tools.
• Perform basic SQL queries for troubleshooting, validation, and data analysis.
• Test APIs using Postman and validate API requests and responses.
• Identify repetitive manual processes and develop automation solutions.
• Create scripts and workflows using Python, JavaScript, Shell scripting, or relevant automation tools.
• Build and maintain automated jobs, scheduled processes, alerts, and notifications.
• Monitor automated workflows and troubleshoot failures.
• Integrate third-party platforms and internal systems using REST APIs and webhooks.
• Perform root cause analysis (RCA) for recurring production or customer issues.
• Escalate product defects and complex technical issues to the development team with proper documentation.
• Coordinate with developers, operations, and business teams for issue resolution.
• Suggest improvements that reduce manual effort and improve operational efficiency.

Skills

Technical Support

Troubleshooting

SQL

REST APIs

Postman

Python

JavaScript

Automation Scripting

JSON

Git

Log Analysis

API Integration

Incident Management

Root Cause Analysis

Problem Solving

Communication Skills

Technical Documentation

Job description

# Technical Support Intern in MumbaiJobbieFresher / Any GraduateIT Software - System ProgrammingExperienceFresherSalary Package₹1,00,000 - ₹1,00,000 P.A.Work LocationMumbai, MaharashtraJob TypeINTERNSHIPPosted: 13/09/2026 Actively Reviewing ResumesJob ID: #NNQHEWUZ## Job DescriptionTarget Role:Technical Support Intern in MumbaiEligibility:Fresher / Any GraduateDirect Process:0% Placement Charges**REMOTE INTERNSHIP OPPORTUNITY FOR FRESHERS**Job Title: Technical Support & Automation EngineerJob SummaryWe are looking for a Technical Support & Automation Engineer who can handle technical issues, troubleshoot application and system problems, and identify opportunities to automate repetitive operational tasks. The candidate will work closely with customers, operations, and development teams to ensure smooth functioning of applications and improve processes through automation.Key ResponsibilitiesProvide technical support for application, system, and user-related issues.Troubleshoot and resolve technical issues reported by customers or internal teams.Investigate application errors using logs, APIs, databases, and monitoring tools.Perform basic SQL queries for troubleshooting, validation, and data analysis.Test APIs using tools such as Postman and validate API requests and responses.Identify repetitive manual processes and develop automation solutions.Create scripts and workflows using Python, JavaScript, Shell scripting, or relevant automation tools.Build and maintain automated jobs, scheduled processes, alerts, and notifications.Monitor automated workflows and troubleshoot failures.Integrate third-party platforms and internal systems using REST APIs and webhooks.Perform root cause analysis (RCA) for recurring production or customer issues.Escalate product defects and complex technical issues to the development team with proper documentation.Coordinate with developers, operations, and business teams for issue resolution.Suggest improvements that reduce manual effort and improve operational efficiency.Required SkillsTechnical Support, Troubleshooting, Application Support, SQL, REST APIs, Postman, Python or JavaScript, Automation Scripting, Webhooks, JSON, Git, Log Analysis, API Integration, Incident Management, Root Cause Analysis, Problem Solving, Communication Skills, and Technical Documentation.Preferred SkillsReact JS, Javascript, Python, Experience with workflow automation tools, Linux/Unix commands, databases such as PostgreSQL/MySQL, cloud platforms (like AWS), CI/CD pipelines, and AI/LLM-based automation would be an advantage.Stipend: - Rs 5000 + (Incentive performance bases)Location: - RemoteDuration: - 1 month