Technical Specialist

HCL Technologies Limited; Dadri; On-site; INR 800,000 - 1,400,000; Full time

Job summary

HCLTech is seeking a data analytics professional to translate complex data into clear business recommendations. You will apply analytical techniques to identify opportunities, risks and customer behaviours, delivering actionable insights to improve product engagement and performance.

You will work with business, product and data teams across the lifecycle, from problem framing to measurement of outcomes, using SQL and advanced analytics to drive strategic decisions.

Qualifications

• Strong SQL and data manipulation skills.
• Experience with statistical analysis and predictive modelling.
• Ability to derive actionable business insights from data.

Responsibilities

• Anomaly detection to identify unusual patterns and potential data issues.
• Predictive analytics and driver analysis to understand influencing factors.
• Develop models to identify product take ups and optimal engagement timing.
• Customer segmentation and profiling to uncover distinct groups and opportunities.
• Exploratory data analysis to identify new business opportunities and performance improvements.
• Translate analytical findings into clear insights and recommendations for stakeholders.
• Collaborate with business, product and data teams to frame problems and measure outcomes.

Skills

SQL & data manipulation

Statistical analysis & ML techniques

Large customer datasets & insights

Communication to stakeholders

Job description

The role will focus on applying analytical techniques to identify opportunities, risks, and customer behaviours, translating complex data into clear business recommendations.

Key Responsibilities

• Anomaly detection to identify unusual patterns, emerging trends, potential data issues, or unexpected customer behaviour.
• Predictive analytics and driver analysis to understand which factors influence customer actions and outcomes.
• Developing models to identify product take ups, along with predicting the optimal timing for engagement.
• Customer segmentation and profiling to uncover distinct customer groups, behaviours, needs, and opportunities for targeted interventions.
• Performing exploratory data analysis to identify new business opportunities and areas for performance improvement.
• Translating analytical findings into clear insights and recommendations for business stakeholders.
• Working closely with business, product, and data teams to frame problems and measure outcomes.

Skill Requirements

Key skills required include:

• Strong SQL and data manipulation skills. must
• Experience with statistical analysis, predictive modelling, and machine learning techniques.
• Experience working with large customer datasets and delivering business-focused insights. must
• Ability to communicate analytical findings effectively to both technical and non-technical stakeholders. must

The ideal candidate will be comfortable operating across the full analytics lifecycle, from problem definition and data exploration through to insight generation and recommendation of actions.

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.