Technical Sales Manager, Feeding & Dosing - Spares and Upgrade

453 Fuller Technologies Cement India LLP; Chennai District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Fuller Technologies seeks a Technical Sales Manager, Feeding & Dosing to drive aftermarket growth in cement applications across Indian accounts. You will build strong customer relationships, identify sales opportunities, and deliver lifecycle value through spare parts, wear parts, services, and upgrades.

The role requires a mechanical/Instrument engineering background with ~10 years of experience, strong English/Hindi communication, and readiness to travel extensively (approx. 100 days/year).

Qualifications

• Bachelor’s in mechanical or instrument engineering.
• Approximately 10 years of experience in cement process equipment and spare parts/services.
• Proactive communication in English and Hindi.
• Willingness to travel about 100 days per year.

Responsibilities

• Provide technical support for Feeding & Dosing equipment.
• Build and maintain strong, long-term relationships with customers.
• Identify and develop sales opportunities for spare parts, wear parts, services, and upgrades.
• Collaborate with Area Sales Managers to develop and implement sales strategies to increase market share.
• Coordinate with internal teams to ensure optimal technical solutions are delivered to customers.

Skills

Technical sales

Customer relationships

English communication

Hindi communication

Travel readiness

Education

Bachelor's in mechanical/instrument engineering

Tools

CRM software

Job description

Technical Sales Manager, Feeding & Dosing - Spares and Upgrade

Join a diverse and inclusive work culture Our differences make us unique and stronger. Every day, you will work with colleagues from different cultures. You will be challenged to see things in a new way, and you will experience why differences are a strength. We actively support diversity and inclusion. We work for equality, ensuring we all have an equal opportunity to make the most of our talents.

About the Department

You will be part of the Cement India Service Sales Team who are dedicated to sell Spare parts (Pyro & Grinding, Feeders and Packers) in assigned customer region. By joining this team, you will have the chance to work in a multinational organization and in an environment involving different cultures and different challenges.

About the Role

The Technical Sales Manager, Feeding & Dosing is responsible for driving technical sales growth and strengthening customer relationships across cement Feeding & Dosing applications, with a primary focus on Cement and Adjacent Industries within Indian accounts. The role combines strong technical expertise in Feeding and Dosing systems with commercial responsibility to identify opportunities, support customers, and deliver lifecycle value through spare parts, wear parts, services, and upgrades. This position plays a key role in expanding aftermarket business and supporting regional growth objectives. This is an individual contributor role working within our team pod structure reporting to the Business Development Manager and to Work closely with the Area Sales Manager (ASMs) in India.

Your responsibilities and duties include, but are not limited to:

• Provide technical support and expertise for Feeding & Dosing Equipment.
• Build and maintain strong, long-term relationships with customers.
• Identify and develop sales opportunities for spare parts, wear parts, services, and upgrades.
• Work Closely with Area Sales Managers, Develop and implement Sales strategies to increase market share; build value propositions and ROI to differentiate Fuller Technologies.
• Collaborate with internal Engineering teams to ensure optimal technical solution are delivered to customers.
• Act as hub, building and maintaining strong relationships internally with stakeholders to maximize Sales potential and draft proposals including competitor’s equipment & generate new sales opportunities.
• Keep track of competitors and their equipment and work out opportunities to increase business & generate new sales opportunities.
• Visit installation sites to consult with customers on equipment operations, replacement requirements and pending scope of work.
• Support ASMs to Maintain comprehensive account plans for our key accounts, by providing site inputs.
• Supervise maintenance/ troubleshooting during visit, advice customers on equipment operation & maintenance are an added advantage.
• Complete regular entries and updates in CRM application including contacts, appointments and opportunities & lead.
• Complete required reporting and actively participate in internal and external meetings to achieve business targets.
• Maintain customer database for Feeder equipment, including critical parts, shutdown requirements, and annual maintenance opportunities.

What you bring

• Bachelor’s in mechanical / Instrument engineering with ~ 10 years of experience.
• Knowledge of cement process equipment and its maintenance with specific knowledge and working experience on spare parts and services.
• Knowledge of steel and power industry will be added advantage
• Proactive nature with effective communication & presentation skills in English and Hindi, written & spoken.
• Eager to travel, ~100 days in a year should be spent conducting visits to customers.
• Ability to finalize and set commercial terms and conditions with customers.
• Pro-active, determined and dynamic.
• Good planning and organizing skills.
• Team player and good presentation skills.
• Conceptual thinking and Problem solving.
• Ideal residential location would be in India.

As an equal opportunity employer, Fuller Technologies embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds to apply irrespective of sex, gender identity/expression, disability, sexual orientation, or age. The more diverse our employees are, the stronger our team is.

Build a better world Fuller Technologies helps build societies all over the world by contributing to the infrastructure needed for global economic growth. It is a big responsibility, and we are committed to driving growth while minimising environmental impact. To achieve this, your skills, your curiosity, and your drive for change are important. Together in our diverse team, we collaborate in an inclusive and supportive environment to discover further ways to economic and environmental success.

For further information on Fuller Technologies' business and services, visit https://www.fuller-technologies.com/

Fuller is a Cement technology and service supplier with a passion to help our customers produce cement efficiently. After 140+ years of pioneering new innovations, we are uniquely positioned to be at the forefront of our industry’s green transition.