Technical Sales Engineer – Steel Refractories

Calderys; Jamshedpur; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Calderys is seeking a candidate in Jamshedpur, India, for a role focused on promoting and selling shaped and unshaped refractories. The position requires 8 to 10 years of experience in technical sales or application within steel plants. Key responsibilities include conducting refractory performance monitoring, managing trials, and developing strong customer relationships. Proficiency in MS Excel and a relevant engineering degree are essential, along with strong knowledge of SMS refractory practices and steelmaking processes.

Qualifications

• 8 to 10 years of experience in steel refractory technical sales or application.
• Prior site experience in steel plants is mandatory.

Responsibilities

• Promote and sell shaped and unshaped refractories.
• Conduct monitoring of refractory performance in steelmaking applications.
• Plan and execute refractory trials at customer sites.
• Develop relationships with customer operations and maintenance teams.
• Prepare trial and performance reports.

Skills

Knowledge of SMS refractory practices and failure mechanisms

Practical experience in gunning, casting, and brick lining supervision

Understanding of steelmaking processes

Ability to interpret refractory wear patterns

Good communication and presentation skills

Proficiency in MS Excel and reporting tools

Education

Diploma / B.E. / B. Tech in Ceramic / Metallurgy / Mechanical Engineering

Job description

Key Responsibilities

• Promote and sell shaped refractories such as MgO-C Bricks, AMC Bricks
• Promote and sell unshaped refractories such as Basic gunning mass, Castables and DVM for tundish, Shotcreting materials
• Participate in RFQs and trials

Application & Performance Monitoring

• Hands‑on monitoring of refractory performance in Ladles (metal zone, slag zone, bottom), EAF/BOF vessels, Tundish lining (DVM, castable), Torpedo and RH degasser applications
• Conduct post‑mortem analysis and life improvement studies
• Track consumption patterns (kg/ton) and suggest optimization

Trial Management & Technical Support

• Plan, execute, and monitor refractory trials at customer sites
• Coordinate with plant operations during installation, gunning, casting, and dry‑out
• Troubleshoot application issues and recommend corrective actions

Customer Relationship & Coordination

• Develop strong relationships with SMS operations, refractory maintenance, and purchase teams
• Act as a single point of contact between customer and plant/technical team
• Provide regular technical reports and performance feedback

Documentation & Reporting

• Prepare trial reports, performance reports, and technical presentations
• Maintain data on lining life, consumption, and cost per ton steel
• Support marketing team with case studies and technical inputs

Required Skills & Competencies

• Strong knowledge of SMS refractory practices and failure mechanisms
• Practical experience in gunning, casting, and brick lining supervision
• Understanding of steelmaking processes (Ladle, EAF/BOF, Tundish, RH, Torpedo)
• Ability to interpret refractory wear patterns and recommend solutions
• Good communication and presentation skills for technical discussions
• Proficiency in MS Excel and reporting tools

Qualification & Experience

• Diploma / B.E. / B. Tech in Ceramic / Metallurgy / Mechanical Engineering
• 8 to 10 years of experience in steel refractory technical sales or application; prior site experience in steel plants is mandatory