Technical Project Lead

Amagi Media Labs; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Amagi Media Labs in Bengaluru is seeking a Tech Lead to serve as the main technical interface with clients to ensure channel go-live on time and with quality.

The role partners with Project Managers, mentors Implementation Engineers, and collaborates with Engineering to deploy Amagi and third-party solutions, while supporting customers on requirements and product capabilities.

Qualifications

• 8+ years in media tech with customer-facing experience.
• Expertise in playout and live orchestration systems.
• Experience with asset/metadata ingest and transcoding.
• Proficient with at least one scheduling and playout system.
• Experience with transport streams, encoders, and streaming protocols.
• Familiarity with AWS Media Services (MediaLive/MediaTailor).
• Strong communication and interpersonal skills.

Responsibilities

• Understand how customer assets, metadata, and playlists are delivered and write specs.
• Coordinate requirements with Engineering/Customization teams.
• Advise customers on using Amagi products to fulfill needs.
• Deploy and configure Amagi and third-party solutions with Implementation Engineers.
• Train and mentor Implementation Engineers and support feature adoption.
• Ensure deliverables are tested and work as expected.
• Be available to work the US shift.

Skills

Customer-facing experience

Playout systems

Live orchestration

Asset & metadata ingest

Transcoding

Scheduling system

Graphics insertion

Transport Stream & encoders

SRT/Zixi/HLS/DASH

Fiber/ASI/SDI delivery

AWS Media Services

EPG knowledge

Video codecs & standards

Communication skills

Interpersonal skills

US shift readiness

Job description

Role Overview

The Tech Lead will act as the main technical interface point with assigned customers to ensure that channel go-live happens on time, with quality. Be a partner to Project Manager and provide technical leadership during customer calls. Its a joint responsibility of the tech lead and PM to teach customers and educate them about whats possible and whats not.

Responsibilities

• Understand how the customer will deliver assets, metadata, playlists, and write requirement specifications for the customization team.
• Understand any automation / customization / reporting requirements and any other requirements from requirements, write requirement specs, and coordinate with internal Engineering/Customization.
• Work with customers and internal teams on any change in requirements.
• Understand customer requirements and advise on how to use Amagi s products and services to fulfil those requirements.
• Work closely with Implementation Engineers to deploy and configure Amagi s and third-party software solutions, and ensure the configurations and deployment are proper.
• Build trusting relationships with customers and partners.
• Adopt quality as a mindset.
• Ensure that everything being sent or delivered to the customer is tested and works as expected.
• Double-check the technical work done by the Product and Engineering team, the Customization team, DevOps, and/or the implementation teams.
• Obtain a deep understanding of ALL Amagi products and services.
• Guide, train, and mentor Implementation Engineers.
• Work with the Engineering team to understand new features and deploy new customer requirements that are otherwise not supported by the product.
• Be available to work in the US Shift.

Requirements

• Our ideal candidate has atleast 8 years of experience in the Media Tech domain, with at least 2 of them in an external customer-facing role.
• Expertise in Playout and Live orchestration systems.
• Expertise in asset and metadata ingest and transcoding.
• Expertise in at least one scheduling system.
• Expertise in at least one playout system and graphics insertion system.
• Experience in working with Transport Stream and various encoders.
• Expertise in stream delivery over internet technologies - SRT, Zixi, HLS, DASH.
• Expertise in stream delivery over fiber, ASI, and SDI.
• Expertise in AWS media services - Medialive, Mediastore, MediaTailor, etc.
• Knowledge of how EPG works.
• Good Communication Skills.
• Advanced Knowledge of various video codecs and standards.
• Advanced knowledge of how playout systems work.
• Good Interpersonal Skills.

Location

Bengaluru

Work Mode

Onsite

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.