Technical Program Manager

Hilabs

Bengaluru

On-site

INR 1,200,000 - 2,000,000

Full time

14 days+

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Benefits offered by this job

Opportunity to lead complex global technology initiatives

Collaboration with high-performing teams

Work on large scale healthcare data and analytics platforms

Job summary

HiLabs is looking for a highly driven Technical Program Manager to lead complex healthcare technology programs and ensure successful delivery. You will act as the single point of accountability for client delivery, coordinating with cross-functional teams.

The ideal candidate will have considerable experience in program management, especially within healthcare IT, and possess a Tier 1 degree. Join HiLabs to transform healthcare delivery and work with high-performing teams on significant global initiatives.

Qualifications

5+ years of experience working with enterprise clients and stakeholders.
5+ years of program or project management experience in healthcare IT or technology.
Strong experience working with engineering teams and managing cross-functional programs.

Responsibilities

Own end-to-end delivery accountability from program kickoff through go-live.
Drive execution across engineering, product, data, and client teams.
Act as the primary client-facing delivery owner.

Skills

Stakeholder management

Risk management

Cross-functional team leadership

Communication

Education

Bachelor's or Master's degree from a Tier 1 institution

Tools

Agile methodologies

PMP certification

Job description

HiLabs is looking for a highly driven Technical Program Manager to lead complex healthcare technology programs and drive successful client delivery across multiple stakeholders.

This role requires a strong leader who can orchestrate engineering, product, and client teams while ensuring seamless execution from kickoff to go-live.

If you enjoy solving complex delivery challenges, managing high impact programs, and working with cross functional teams in a fast paced environment, we would love to connect with you.

Role Overview

The Technical Program Manager will serve as the single point of accountability for client delivery, ensuring programs are delivered on time, within scope, and with high customer satisfaction.

You will work closely with Engineering, Product, Implementation, and Customer Success teams to drive program execution while managing risks, dependencies, and stakeholder communication.

Key Responsibilities

Program & Delivery Ownership

Own end to end delivery accountability from program kickoff through go live and stabilization
Drive execution across engineering, product, data, and client teams
Maintain integrated delivery plans, timelines, milestones, and dependencies

Client Leadership

Act as the primary client facing delivery owner and escalation point
Provide transparent updates on program progress, risks, and key decisions
Build strong relationships with business and technical stakeholders

Risk & Dependency Management

Proactively identify delivery risks and dependencies
Drive mitigation strategies and **escalate** issues when required

Scope & Change Management

Own scope management and change control processes
Partner with product and customer success teams to manage trade offs

Governance & Reporting

Establish delivery governance frameworks and reporting cadence
Track KPIs related to delivery health and client satisfaction
Produce weekly program health dashboards and executive updates

Required Qualifications

5+ years of experience working with enterprise clients and stakeholders
5+ years of program or project management experience in healthcare IT or technology programs
Bachelors or Masters degree from a Tier 1 institution
Strong experience working with engineering teams and managing cross functional programs
Excellent communication, stakeholder management, and risk management skills

Nice to Have