We are looking for a TechnicalProduct Manager / Techno-Functional Product Manager to own and manageengineering tools and platforms from a product, process, and stakeholdermanagement perspective.
The role will partnerclosely with Engineering, IT, DevOps, Architecture, Business, and otherstakeholders to understand their needs, define requirements, manage the productroadmap and backlog, prioritize enhancements, and continuously improveengineering processes and tool adoption.
The ideal candidatecombines strong product management and functional/process skills withsufficient technical depth to work effectively with engineering teams.
This is not primarily ahands-on software development role. The candidate should, however, betechnically comfortable with software engineering processes, enterprise tools,integrations, APIs, workflows, and technical discussions.
Engineering tools mayinclude platforms such as GitHub, ALM, Salesforce, Jira, Azure DevOps, CI/CDplatforms, and other enterprise engineering/productivity tools. Directexpertise in every listed platform is not mandatory.
- Own assigned engineering tools/platforms as products, including vision, roadmap, backlog, priorities, and continuous improvement.
- Define product objectives and enhancement priorities based on business and engineering needs.
- Evaluate existing tool capabilities and identify opportunities for optimization, automation, integration, and improved user experience.
- Manage tool lifecycle activities including enhancements, upgrades, adoption, and retirement where applicable.
- Engage with Engineering and business stakeholders to identify requirements, pain points, and process gaps.
- Translate business and engineering needs into epics, user stories, functional requirements, acceptance criteria, and product specifications.
- Analyze existing workflows and identify opportunities for standardization, simplification, and automation.
- Prioritize requirements based on business value, engineering impact, effort, risk, and dependencies.
- Work closely with Engineering, DevOps, Architecture, IT, and technical teams on tool capabilities and solutions.
- Understand tool architecture, workflows, APIs, integrations, data flows, authentication, and system dependencies at a conceptual level.
- Participate in technical discussions and translate between functional/business requirements and technical implementation.
- Coordinate with engineering teams through design, development/configuration, testing, release, and deployment.
- Develop and maintain the product/tool roadmap.
- Own and continuously prioritize the product backlog.
- Facilitate backlog refinement, prioritization, planning, and release discussions.
- Track delivery, risks, dependencies, and issues across multiple teams.
- Communicate roadmap, priorities, decisions, and delivery status to stakeholders and leadership.
- Serve as the primary product point of contact for assigned engineering tools.
- Build strong relationships with Engineering Managers, Architects, Developers, QA, DevOps, IT, and Business teams.
- Manage competing requirements and facilitate alignment across stakeholders.
- Drive tool adoption through communication, documentation, training, and process improvements.
- Collect user feedback and incorporate insights into the roadmap.
- Monitor tool usage, adoption, user feedback, and effectiveness.
- Define and track relevant product/process metrics.
- Identify opportunities to improve engineering productivity and reduce manual effort.
- Drive continuous improvement of engineering processes supported by the tools.
- 8+ years of overallexperience in Technical Product Management, Product Management, Business Analysis, Engineering Operations, IT/EnterpriseApplications, or a related technology role.
- Demonstrated experience working closely with software engineering/technology teams.
- Strong understanding of SDLC,Agile/Scrum, engineering workflows, and software development processes.
- Experience owning or managing enterpriseapplications, engineering tools, internal platforms, or technology products.
- Strong experience in requirements gathering, analysis, prioritization, and backlog management.
- Ability to convert business/process needs into clear functional requirements, user stories, and acceptance criteria.
- Strong stakeholder managementand communication skills.
- Ability to work effectively with both technical and non-technical stakeholders.
- Good understanding of systemintegrations, APIs, workflows, data flows, and enterprise application concepts.
- Ability to understand technical discussions and work effectively with Engineering/Architecture teams withoutneeding to be a hands-on developer.
- Experience working in across-functional/matrix organization.
- Application LifecycleManagement (ALM) platforms
- Salesforce
- CI/CD and DevOps platforms
- Engineeringproductivity/developer experience tools
- Enterprise workflow platforms
- API and system integrations
- Process automation
- Reporting and analyticsplatforms
Additional experience in engineeringplatform/product ownership, developer experience, engineering productivity, orinternal technology products is desirable.
The candidate should ideally demonstrate experience in several of the following areas:
Area
Expected Experience
Product Management
Roadmap, backlog, prioritization, product lifecycle
Ownership/management of internal or engineering platforms
Requirements
Business requirements, user stories, acceptance criteria
Process
Workflow analysis, process improvement, standardization
Technology
Stakeholders
Engineering, IT, Business, Architecture, Leadership
Delivery
Planning, releases, dependencies, risks, delivery tracking
Adoption
Metrics
Product usage, adoption, productivity/process KPIs
Think:
- Thinks of internal tools/platforms as products with users, outcomes, roadmaps, and measurablevalue.
- Can balance short-term requestswith longer-term product strategy.
- Makes structured prioritizationdecisions.
- Comfortable discussingtechnology with engineers and architects.
- Understands softwaredevelopment and engineering processes.
- Can understand integrations,APIs, workflows, and technical dependencies.
- Does not need to be a hands-ondeveloper.
- Strong analytical andprocess-improvement skills.
- Can understand complexbusiness/engineering workflows.
- Identifies opportunities forsimplification, automation, and standardization.
- Strong communication andcollaboration skills.
- Can influence without directauthority.
- Comfortable handlingconflicting priorities and stakeholder expectations.
- Able to convert strategy intoactionable backlog items.
- Effective at coordinatingacross multiple teams and managing dependencies.
- Proactive and comfortableoperating with ambiguity.
- Strong problem-solving anddecision-making skills.
- Able to drive change acrossteams and establish alignment.
- Establish clear roadmaps andpriorities for engineering tools/platforms.
- Improve usability, adoption,and effectiveness of engineering tools.
- Reduce manual effort andprocess inefficiencies.
- Improve alignment betweenEngineering, Business, and IT.
- Ensure enhancements areprioritized and delivered based on measurable value.
- Improve engineering processesand user experience.
- Establish meaningfulproduct/process metrics.
- Build credibility as the bridgebetween Engineering, Product, IT, and Business.
- Participate in several organization wide programs, including a compulsory innovation based Continuous improvement program providing you platforms to showcase your talent.
- Insurance benefits for the self and the spouse including maternity benefits.
- Ability to work on many products as the organization is focusedon working with several ISVs.
- Fortnightly sessions to understand the directions of each function and an opportunity to interact with the entire hierarchy of the organization.
- Celebrations are a common place - physical or virtual. Participate in several games with your coworkers.
- Voice your opinions on topics other than your work - Chimera Talks.