Job Description:
Position Description
JOB TITLE : Technical Manager
GRADE : M
DEPARTMENT : Credit
LOCATION : Branch
SUB-DEPARTMENT : Housing
TYPE OF POSITION : Full-time
REPORTS TO : Area Technical Manager
ROLE PURPOSE & OBJECTIVE
- This role is accountable to m onitor the Technical evaluation of home loans, MLAP carried out by Technical vendors and responsible for the valuations carried by in house technical team.
- The role incumbent is responsible for evaluating, verifying and approving the tranche of the loan amount.
- Oversees empanelment and assessment of the technical vendors across the region.
- SIZE OF THE ROLE
NON-FINANCIAL SIZE
- 600 Cr – asset Portfolio at PAN India level to be managed
- Implement Micro LAP and scale up underwriting of secured & unsecured Agri products
- All fintech partners, technical vendors and BCs associated/ to be associated with Rural banking
- Manager credit function for all RB products across regions
- Manage monthly disbursement of 60 Cr (Over 100Cr Projected)
- 12,000 Credit files processed in a month
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Business
- Works closely with the underwriting head at the location/ regions, Head office and develops robust technical evaluation norms.
- Monitors the technical evaluation process across region.
- Directly carries out the technical evaluation process on a need basis.
- Responsible for empanelment of Technical vendor
- Manages the vendors and in-house technical team involved in the technical evaluation process.
- Carries out spot checks on a frequent basis.
- Maintains and publishes MISs related to the technical evaluation.
- Monitors handling of fraud cases on the technical front i.e. identification, handling, reporting and facilitates closure as per the action decided.
- Maintains quality of Report on cost estimation, property identification & cost calculation, recommendation as per policy etc.
- Oversees Loan Utilization check
- Monitoring customer's work & guiding customers to complete work within estimated cost.
- Establishes technical policy and practice of the valuation in purview of geography, town planning regulations, local practices etc.
- Responsible for the technical survey of the new area, cluster in valuation terms and reports accordingly to the higher management.
Customer
- Closely co-ordinates with sales and credit team on technical appraisal of customers
- Works closely with the legal counterpart on the technical evaluation front.
- SPOC for all technical vendors and responsible for the timely repayment of the valuation service taken by the organisation.
- Responsible for the renewal and reinstate the charges for the valuation.
Internal Process
- Responsible for evaluation of tranche payment, Approval and recommendation of the same as per DOA/process
- Identifies risks related to technical / property and reports to Risk/credit for process/policy improvement. Need to work closing with Risk and Credit department.
- Takes technical related initiatives to strengthen Products and Processes
- Maintains TAT targets for the technical evaluation process.
Learning & Performance
- Trains and evaluates the proficiency levels of the team on a regular basis.
- Ensure adherence to training man-days/ mandatory training programs for self and reportees
- Ensure goal-setting, midyear -review and annual appraisal process happens within specified timelines for self and reportees.
MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS
Educational
Qualifications
- Diploma or BE in Civil Engineering or Architecture (B. Arch)
Experience
- Minimum 3 years of experience
Certifications
Functional Skills
- Good written and verbal communication skills in English and local language
- Understands and executes the Procedure of estimating
- Thorough knowledge of Methods of building estimates of residential projects, individual house and commercial properties.
- Understanding of the Structural stability, impact of earthquake and other natural calamities on the residential/commercial projects-individual units.
- Knowledge of local practices of the building structures across various localities.
Behavioral Skills
- Team handling and conflict management skills
- Leadership capabilities
- Performance coaching.
- Maintains positive working relationships.
- Is flexible and willing to cooperate with others.
- Demonstrates ability to listen and understand.
KEY INTERACTIONS
INTERNAL
- Credit officers, CCM, ACM
- Loan officers, RM, CM, AM, RBM
- Operations
- FCU manager, Products, Auditors
- Legal advisors
- Accounts officers, Mangers
- Technical Vendors
- Customers
- Local bodies/Town planning authority
EXTERNAL
- Credit officers, CCM, ACM
- Loan officers, RM, CM, AM, RBM
- Operations
- FCU manager, Products, Auditors
- Legal advisors
- Accounts officers, Mangers
- Technical Vendors
- Customers
- Local bodies/Town planning authority
PREPARED BY : Credit Housing
DATE : 30 th January 2024
REVIEWED BY : Anand Devata
DATE : 30 th January 2024
LAST UPDATED BY : TM Team
DATE : 30 th January 2024