Technical Manager

JLL; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking a Technical Manager for on-site operations at RMZ Ecospace in Bengaluru. You will ensure same-day resolution of tenant complaints, manage material indent processes, and coordinate with the facility team and JLL for daily and monthly reporting.

The role demands hands-on site rounds and active vendor management. The position is based on-site in Bengaluru with a 48-hour weekly schedule, reporting to the RMZ/JLL Property Manager.

Responsibilities

• Resolve tenant/client complaints at RMZ Ecospace on the same day.
• Ensure mandatory indent for all material required at RMZ Ecospace.
• Send DMR/DAR daily to the facility team and the designated JLL Key Accounts Manager.
• Send MMR at the end of each month to the property manager and the designated JLL Key Accounts Manager.
• Conduct site rounds to check for breakdowns and coordinate with vendors to resolve them.
• Monitor vendor visits to the site and maintain relationships with client and vendors.
• Maintain site deployment and services through contractors and direct labour in a cost-effective way.
• Update the client and the JLL Property Manager on day-to-day operational activity and pending complaints.

Skills

Facilities management

Vendor management

Operations coordination

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

• Job Description SummaryJob Description Summary Technical Manager
• Job DescriptionJob Description Ensure that all the complaints raised by the tenant/client at RMZ Ecospace are resolved on the same day.
• Also ensure issue of mandatory indent for all kind of material required at RMZ Ecospace
• Ensure that the DMR, DAR is sent every day to the facility team and the designated JLL Key Accounts Manager.
• Ensure that the MMR is sent at the end of every month to the property manager and the designated JLL Key Accounts Manager.
• Ensure to take proper round at site and check for any break downs for the day.Ensure & follow up for previous day breakdown (if any) to get them resolved via direct or third party vendors.
• Ensure that the vendors are visiting regularly to the site to monitor their respective staff deployed at RMZ Ecospace.Manages good relationships with client and key vendors.
• Maintain site deployment and services, through contractors and direct labor, in most cost effective way.
• Conduct meeting/updates with the RMZ / JLL Property manager to update and review on the day to day operational activity, pending complaints and material required.
• Periodic rounds of individual towers and the periphery area should be taken from time to time.
• Periodic rounds of utility areas, plants & equipment, terrace and basements to be taken from time to time.
• Ensure that all important information pertaining to the RMZ Ecospace is duly reported to the designated JLL Property Manager & operations team.
• Ensure that the electricity bills are cross checked as per the reading noted on daily basis.Reviews all vendor billing and vendor staff attendance on monthly basis and certification.
• Ensures that entire staff maintains a critical eye on all aspects of building physical care.To update / bring notice to the client of any modification in operational and facility activity.
• Ensure quality of staff, appraising and developing them to ensure maximum contribution.
• Maintain site accommodation and services, through contractors and direct labour, in most cost effective way.
• Ensures occupancy of sites complies with statutory legislation.
• Ensure quality of staff, appraising and developing them to ensure maximum contribution.Interview ,hire, supervises and reviews qualified Property operation and management staff
• Ensure and guide the teams to appropriately maintain STP, WTP, Fire pump rooms, Diesel Generators.Ensure to maintain all the batteries properly in the system.
• Ensure proper hassle free operations of lifts and statutory documents are maintained.Update and Submission of things to do Tracker monthly
• Discussion of pending activities & client escalations.
• Updating & circulation of Asset list monthly
• Updating & circulation of Statutory tracker, Form-G & Form-1 submission
• Monthly vendor evaluationClient Handing over and taking over

Location

On-site –Bengaluru, KA

Scheduled Weekly Hours

48

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Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.