Technical Lead- Performance Testing

Legato; Bengaluru; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

Carelon Global Solutions India is seeking a highly creative and meticulous SPE Tech Lead responsible for all developing requirements for our product. This is a full stack development lead role working with user experience and API integrations.

You will drive performance engineering, reliability, and scalable architecture across cloud platforms, with hands-on leadership in Kubernetes, AI-driven observability, and incident response to ensure optimal customer experience.

Qualifications

• Requires Bachelor's degree in Computer Science or Information Systems with 10+ years in performance testing/engineering.
• Hands-on Kubernetes, cloud platforms (Azure/AWS/GCP), and observability tooling expertise.

Responsibilities

• Drive architecture, design decisions, performance engineering, testing, and optimization.
• Mentor performance engineers and lead end-to-end NFT programs.
• Integrate performance automation into CI/CD pipelines for scalable validation.
• Lead incident response and root-cause analysis during production issues.
• Champion AI-assisted capacity forecasting and cost/performance optimization.

Skills

Performance Engineering

Kubernetes

Multi-Cloud Engineering

APM Tools

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Kubernetes

LoadRunner

Datadog

Dynatrace

Job description

Job Title

Tech Lead

Requirement Type

Full-time Employee

Job Location

Bangalore

Primary Skill

Performance Engineering & Testing, Kubernetes and Multi- Cloud Engineering, APM Tools

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 112 million individuals across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 18 in 2026. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 81st rank on this list.

ABOUT CARELON GLOBAL SOLUTIONS

Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health ( Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective, and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB POSITION

Carelon Global Solutions India is seeking a highly creative and meticulous SPE Tech Lead, who will be responsible for all developing requirements for our product. This is full stack development lead role working with User experience and API Integrations

JOB RESPONSIBILITY

Technical Lead will be responsible for the following:

• Drive application reliability and performance by engaging early in the lifecycle covering architecture, design decisions, performance engineering, testing, analysis, and code/configuration optimization.
• Mentor the performance engineering team, fostering a cohesive, highperforming group and providing technical guidance to Performance Engineers
• Deliver performance tuning and optimization insights to development teams to uplift customer experience; perform deepdive profiling, code inspections, and service-level bottleneck analysis.
• Integrate performance automation into CI/CD pipelines, enabling continuous and repeatable validation of scalability, throughput, and reliability.
• Evaluate, implement, and operationalize AIOps solutions, including AI-driven anomaly detection, predictive alerting, automated diagnostics, log intelligence, and incident summarization while ensuring guardrails for data privacy, model drift, and explain ability.
• Lead cloud-resilient architecture and optimization efforts, ensuring services are designed for scalability, high availability, and cost efficiency across cloud platforms (Azure/AWS/GCP).
• Own Kubernetes-based performance engineering, including node tuning, autoscaling (HPA/VPA/Karpenter), resource optimization, cluster benchmarking, workload right-sizing, pod scheduling strategies, and mesh-level performance considerations.
• Partner closely with development, digital operations, cloud platform, and system architecture teams to tune application stacks and platform components for improved performance, resiliency, and fault tolerance.
• Lead SWAT calls and incident response during production performance issues, drive root-cause analysis, and proactively identify infra or application-level bottlenecks.
• Implement AI-assisted capacity forecasting and cost/performance optimization, leveraging ML models to predict traffic patterns, workload saturation, and scaling requirements.
• Champion observability modernization by integrating AI-based insights into Kubernetes, cloud-native telemetry (OpenTelemetry), and performance dashboards for early anomaly detection.

QUALIFICATION

• Requires Bachelor's degree in Computer Science or Information Systems; minimum of 10 years of performance testing & engineering experience; or any combination of education and experience, which would provide an equivalent background.

EXPERIENCE

• Excellent communication skills, with the ability to clearly articulate complex technical concepts verbally and in writing.
• Strong hands-on expertise in Kubernetes, including autoscaling (HPA/VPA/Cluster Autoscaler/Karpenter), resource optimization, and cluster-level performance tuning.
• Deep understanding of service mesh architectures (Istio/Linkerd) and containerization (Docker).
• Practical experience across major cloud platforms (Azure, AWS, GCP), including cloud-native performance optimization and resiliency patterns.
• Extensive experience with observability stacks, including Prometheus/Grafana, OpenTelemetry, Splunk, Datadog, New Relic (metrics, logs, traces).
• Proven track record managing end-to-end NonFunctional Testing (NFT) programs, covering performance, scalability, reliability, and failover across distributed systems.
• Expert-level proficiency with performance testing tools, such as LoadRunner, JMeter, k6, or Gatling.
• Hands-on experience with application instrumentation and profiling (Java, .NET, Node.js, Python) to diagnose performance bottlenecks.
• Strong working knowledge of backend systems, including RDBMS (SQL), NoSQL (MongoDB, Cassandra), caching layers (Redis), and messaging platforms (Kafka/RabbitMQ).
• Experience with mobile performance testing, including native apps and tools like Perfecto.
• Hands-on experience integrating performance tests into CI/CD pipelines, using tools such as GitHub Actions, Azure DevOps, Argo CD, or Flux.
• Experience with infrastructure-as-code (IaC) using Terraform, Helm, or Kustomize.
• Understanding of API gateway and distributed architecture performance, including Apigee, Kong, or NGINX-based gateways.
• Familiarity with AI/ML-driven operations (AIOps) such as anomaly detection, predictive alerting, capacity forecasting, event correlation, and automated diagnostics.
• Strong experience in diagnosing performance issues across application, infrastructure, cloud, and network layers in production and non-production systems.
• Ability to perform root-cause analysis and lead incident response (SWAT/war-room) during performance degradation or outages.
• Experience working in Agile/Scrum delivery models, partnering closely with development, platform, and operations teams.
• Ability to work effectively under pressure, especially during high-severity production incidents or time-sensitive system issues.
• Knowledge of cloud cost optimization and capacity planning, including rightsizing and forecasting.

SKILLS AND COMPETENCIES

• Strong strategic and hands-on understanding of front-end and back-end technologies, microservices, APIs, and distributed systems.
• Hands-on experience with Kubernetes, LoadRunner, observability and monitoring platforms like Datadog, Splunk, AppDynamics, Dynatrace.
• Ability to define, track, and improve SLIs, SLOs, and performance KPIs.
• Excellent oral and written communication skills with the ability to clearly present technical insights to diverse audiences.
• Strong documentation skills, including performance reports, architectural recommendations, and runbooks
• Strong ownership mindset with focus on delivering high performance, resiliency, and system stability.
• Calm and effective under pressure, particularly during production incidents.

THE CARELON PROMISE

Aligning with our brand belief of limitless minds are our biggest asset' we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

• Extensive focus on learning and development
• An inspiring culture built on innovation, creativity, and freedom
• Holistic well-being
• Comprehensive range of rewards and recognitions
• Competitive health and medical insurance coverage
• Best-in-class amenities and workspaces
• Policies designed with associates at the center

EQUAL OPPORTUNITY EMPLOYER

Carelon Global Solutions is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon Global Solutions to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.