Technical Delivery Specialist

BT Group; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

BT Group seeks a Technical Delivery Specialist in Bengaluru to lead site reliability engineering initiatives, ensuring scalable and fault-tolerant cloud services. You will drive automation, CI/CD implementations, and infrastructure as code across distributed systems, collaborating with engineering leadership to meet reliability and performance goals.

The role focuses on optimizing availability, latency, capacity planning, and proactive incident management while mentoring team members and

Qualifications

• Extensive experience in site reliability engineering and team leadership.
• Strong background in automation and scalable software delivery practices.
• Proficiency in implementing and maintaining CI/CD pipelines and IaC.
• Experience with cloud platforms, monitoring, and incident management.

Responsibilities

• Coordinate through implementation of CI/CD automation tools and pipelines.
• Collaborate with engineering leadership to adopt architectures meeting reliability goals.
• Provide technical support to optimize availability, latency and capacity planning.
• Develop automation to reduce incident recurrence and improve response.
• Lead infrastructure upgrades to support application availability and reliability.

Skills

Site reliability engineering

Automation

CI/CD

Monitoring & incident mgmt

Cloud platforms

Tools

Terraform

Kubernetes

Docker

Job description

Job Title: Technical Delivery Specialist

Job Function: Business Services & Operations

Posting Start Date: 31/07/2026

Posting End Date: 31/08/2026

Division: UK Business

Job Location: IND-Bengaluru-RMZ Ecoworld

Advertised Salary: Competitive

About The Role

The Site Reliability Engineering Manager manages a team within the site reliability engineering organisation ensuring BT delivers the service performance, reliability and availability that internal and external customers expect, through contributing in cross-functional engineering discussions to achieve scalable, measurable, fault-tolerant, and cost-effective cloud services.

What You’ll Be Doing

• Coordinates teams through the implementation of new software development life cycle automation tools, frameworks, and code pipelines (continuous integration/continuous delivery pipelines), ensures teams follow best practices with a focus on the re-use of application code, and demonstrates consistent software delivery practices and produces continuous integration/continuous delivery platform solutions using cloud, infrastructure as code and container technologies
• Collaborates with engineering leadership in supporting the development of the architectures and practices that should be adopted in order to deliver on engineering and operational goals
• Provides technical support to product teams to optimise availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning
• Solves problems relating to mission-critical services and builds automation to prevent problem recurrence with the goal of automated response to all non-exceptional service conditions
• Executes new builds of infrastructure tooling that improves reliability across the entire product surface area, dealing with massive distributed scale
• Coordinates the work with development teams during design phase, to build and perform infrastructure upgrades to support applications availability and reliability
• Manages the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements
• Leads a team in the implementation of approaches that scale systems sustainably through mechanisms like automation and evolves systems by pushing for changes that improve reliability and velocity
• Oversees the delivery of infrastructure as code software to improve the availability, scalability, latency, and efficiency of services
• Oversees the implementation of robust monitoring and alerting systems
• Manages the queue and support processing to ensure early warning of support issues
• Owns and leads retrospective and preventive actions after each high severity production incident
• Champions, continuously develops and shares with team knowledge on emerging trends and changes in site reliability engineering best practices and industry standards
• Coaches talent, and manages others, to develop capabilities and ensure performance through upskilling, development and recruitment
• Implement ways to improve working processes within the area of site reliability engineering responsibility

Essential Skills / Experience

Desirable Skills / Experience

Our Package