Technical Business Analyst - Workato

Jade Global; Hyderabad, Pune District, Bengaluru; Hybrid; INR 1,500,000 - 2,500,000; Full time

Job summary

Jade Global is seeking a skilled Business Analyst in Hyderabad with 3+ years of Workato experience to drive integration and automation initiatives. You will collaborate with stakeholders to translate business needs into Workato solutions and help design PoCs that validate technical approaches.

You will gather and document BRDs/PRDs, participate in workshops, and support Agile/Scrum delivery while ensuring alignment with enterprise integration best practices.

Qualifications

• 6+ years as a Business Analyst with 3+ years on Workato-based integration projects.
• Solid understanding of Workato recipes, connectors, workflows, triggers, actions and orchestration.

Responsibilities

• Develop understanding of customer processes and Workato implementation to support automation.
• Collaborate with stakeholders to map requirements to Workato capabilities for automation and integration.
• Design, build and demonstrate PoCs using Workato to validate approaches.

Skills

Workato expertise

Business analysis

BRD/PRD creation

Agile/Scrum

Stakeholder management

Workato workflows

Job description

Key Responsibilities

• Develop a deep understanding of customer business processes, enterprise applications, and the existing Workato implementation to support integration and automation initiatives.
• Collaborate with customer stakeholders to understand business requirements and identify how Workato capabilities can be leveraged to automate business processes and integrate enterprise applications.
• Design, build, and demonstrate Proof of Concepts (PoCs) using Workato to validate solution approaches and showcase automation capabilities.
• Gather, analyze, and document business requirements by preparing BRDs, PRDs, user stories, acceptance criteria, use cases, and process flow diagrams.
• Conduct workshops and requirement elicitation sessions with customers, business users, and cross-functional teams.
• Identify opportunities for business process optimization, workflow automation, and new feature enhancements using the Workato platform.
• Partner with Workato developers, solution architects, QA teams, and project managers to translate business requirements into functional and technical specifications.
• Analyze existing business processes and recommend improvements through integration, orchestration, and automation solutions.
• Support functional validation, User Acceptance Testing (UAT), defect triage, and customer demonstrations to ensure solutions meet business expectations.
• Act as the primary liaison between business stakeholders and engineering teams, ensuring requirements are clearly communicated and successfully implemented.
• Continuously evaluate customer feedback and evolving business needs to recommend enhancements that improve operational efficiency and user adoption.
• Support pre-sales activities, customer workshops, solution demonstrations, effort estimation, and proposal development related to Workato engagements.

Required Skills

• 6+ years of experience as a Business Analyst, with at least 3+ years working on Workato-based integration and automation projects.
• Strong understanding of Workato recipes, connectors, workflows, triggers, actions, and orchestration capabilities.
• Experience in requirements gathering, business process analysis, and process re-engineering.
• Hands-on experience preparing BRDs, FRDs, PRDs, user stories, acceptance criteria, and process flow documentation.
• Strong understanding of enterprise integration concepts, APIs, event-driven architectures, and automation best practices.
• Ability to translate business requirements into functional specifications for Workato developers.
• Experience supporting Agile/Scrum delivery methodologies.
• Strong stakeholder management, workshop facilitation, and presentation skills.
• Excellent analytical, communication, and problem-solving abilities.