Technical Business Analysis - Director - Business Analysis

PowerToFly; Mumbai; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Morgan Stanley is seeking a Technical Business Analyst to drive the strategic, functional, and technical agenda for an integrated Complaints Management platform within the Assurance & Legal Technology Department. The role collaborates with senior stakeholders, leads cross-functional teams, and leverages a blend of BA/PM/SM disciplines to deliver high-impact technology solutions.

The candidate should have a strong technical background, 4+ years in tech, and proven delivery of complex projects.

Qualifications

• 4+ years of experience in a technical role with hands on experience and proven delivery success.
• Experience architecting solutions that integrate with vendor platforms.
• Strong leadership skills with 5+ years managing global cross-functional teams independently.
• Experience designing and implementing complex multi-tenant technology solutions in Compliance domains.
• Proven ability to understand client needs, design competitive solutions, and partner with multiple clients on the same platform.
• Excellent trouble-shooting skills and ability to document root causes and resolutions.
• Working knowledge of agile methodologies and strong communication across cross-cultural teams.
• Excellent time management and ability to multitask under deadlines.
• Strong team spirit and relationship management skills.
• Hands-on experience with full stack web development (Java, SQL, frontend technologies) is a plus.

Responsibilities

• Manage complex technology projects and interface with senior stakeholders across the organization.
• Adapt to changing regulatory landscape and rapidly learn new concepts.
• Ask questions and collaborate with colleagues to solve problems.
• Extend technical knowledge through challenging projects and best practices.
• Contribute in an open environment where ideas are valued and implemented.
• Deliver technology solutions that meet customer needs and achieve business goals.

Skills

Technical background

Leadership

Cross-functional leadership

Multi-tenant solutions

Finance domain knowledge

Agile methodologies

Troubleshooting

Time management

Analytical skills

Full stack development (Java, SQL)

Tools

Java

SQL

Job description

We’re seeking someone to join our CDRR Technology team in Non-Financial Risk Technology to the Assurance & Legal Technology Department is seeking a Technical Business Analyst to join our global Enterprise Compliance Technology team. The primary responsibility of this individual is to drive strategic, functional, and technical agenda for an integrated Complaints Management platform and act as a BA/PM/SM leveraging technical, analytical, and problem-solving background to help drive the team's output to success.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.

This is Director Position that analyzes business processes, identifies needs, and establishes requirements to enhance efficiency and productivity through a blend of business acumen and analytical skills.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you’ll do in the role:

• The ideal candidate should have a technical background with experience of managing complex technology projects and interfacing with multiple senior stakeholders across organization, be a self-driven, dedicated individual who works well in a team and thinks and acts strategically.

• In addition, the candidate should respond well to change and quickly pick up new concepts in an ever-moving regulatory landscape.

• When faced with a problem, the candidate should be able to ask questions and leverage the skill set of those around him/her.

• This role offers the opportunity to extend one's technical knowledge with challenging projects and the use of new technologies, while enjoying access to experts in the wide range of domains and best practices at Morgan Stanley. The qualified candidate will also have an opportunity to expand on their knowledge of the financial services industry through our business stakeholders and industry activities and events.

• Moreover, they will be working in an open environment where everyone can express their views and make significant contributions.

• The candidate must be a business analyst with excellent strategic outlook and proven track record of delivering technology solutions which optimally meet customer needs.

What you’ll bring to the role:

• 4+ years of experience in a technical role with hands on experience and proven delivery success. Previous experience architecting solutions that integrate with vendor platforms is highly preferred.

• Strong leadership skills, at least 5+ years of experience managing global cross-functional teams independently and with minimal oversight.

• Experience designing and implementing complex multi-tenant technology solutions based on leading market products, preferably in Compliance domains.

• Proven ability to use strong industry knowledge to understand client needs, design competitive solutions, and successfully partner with multiple clients who are sharing the same technology platform.

• Excellent trouble‑shooting skills, with the ability to quickly identify and document the root cause of issues and effectively communicate and manage possible resolutions.

• Working knowledge of agile methodologies - Excellent verbal, written communication and interpersonal skills, ability to work with cross cultural teams located globally.

• Willingness to take ownership and accountability to execute and deliver on goals, strong commitment to high quality standards. - Excellent time management skills, ability to efficiently prioritize and multitask, and work under pressure to meet deadlines and team objectives.

• Proven ability to take ownership and challenge status‑quo, improve process and drive results. - Strong team spirit and relationship management skills

• Strong analytical skills with the ability to collect, organize, analyse, and disseminate large amounts of information with attention to detail and accuracy.

• Highly motivated, flexible, proactive, and adaptable to change. - Knowledge of Finance products or previous experience within an Investment Bank is a plus.

• Hands‑on experience with full stack web application development, including Java, SQL, and frontend technologies is a plus.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what’s best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross‑section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.