Tech S and T-AI Ops Engineer-Senior-GDSN02

EY; Chennai District; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

EY in Chennai seeks an experienced AIOps Manager to architect and deliver enterprise-grade automation across cloud and hybrid environments.

You will build real-time data pipelines and integrate telemetry from Prometheus, Grafana, Dynatrace, and Azure Monitor, while developing ML models for anomaly detection and forecasting. Lead a skilled team and embed AIOps into CI/CD workflows for reliability and cost efficiency.

Qualifications

• 9+ years of IT operations, DevOps or SRE experience with 3+ years in AIOps or ML-driven automation.
• Proven technical leadership and cross-functional collaboration skills.
• Strong expertise in AIOps platforms and cloud monitoring tools.

Responsibilities

• Architect and implement enterprise-grade AIOps solutions for incident detection and remediation.
• Lead integration of telemetry data from Prometheus, Grafana, Dynatrace, and Azure Monitor.
• Design and maintain ML models in Python for anomaly detection and forecasting.
• Build real-time and batch data pipelines using Kafka, Logstash, and Fluentd.
• Collaborate with DevOps, SRE, and platform teams to embed AIOps into CI/CD.
• Automate operational tasks and remediation workflows to enable self-healing systems.
• Develop dashboards with Grafana, Kibana or Power BI for actionable insights.
• Implement alert noise reduction strategies to improve signal-to-noise ratio.
• Ensure security, governance and DevSecOps compliance in all activities.
• Mentor AIOps engineers and drive innovation and operational excellence.

Skills

AIOps

Python

Cloud platforms (AWS/Azure/GCP)

CI/CD

Kubernetes

Data pipelines

ML/AI

Observability

Education

B.Tech./B.S. in Computer Science

Tools

Prometheus

Grafana

Splunk ITSI

Azure Monitor

Kafka

ELK

Terraform

Kubernetes

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Designation AIOps Manager

Job Description

• Architect and implement enterprise-grade AIOps solutions to automate incident detection, root cause analysis, and remediation across cloud and hybrid environments.
• Lead the integration of telemetry data from tools like Prometheus, Grafana, AppDynamics, Dynatrace, and Azure Monitor into centralized AIOps platforms for unified observability and intelligent event correlation.
• Design and maintain ML models in Python for anomaly detection, predictive analytics, and operational forecasting, ensuring scalability and accuracy.
• Build and optimize real-time and batch data pipelines using Apache Kafka, Logstash, and Fluentd to process logs, metrics, and traces from distributed systems.
• Collaborate with DevOps, SRE, and platform engineering teams to embed AIOps capabilities into CI/CD workflows and infrastructure-as-code practices.
• Drive automation of operational tasks and remediation workflows using Python, Azure Functions, and orchestration tools to enable self-healing systems.
• Develop dashboards and visualizations using Grafana, Kibana, or Power BI to deliver actionable insights to engineering, operations, and business teams.
• Implement alert noise reduction strategies using ML-based filtering, deduplication, and suppression techniques to improve signal-to-noise ratio.
• Ensure compliance with security, governance, and audit policies, embedding DevSecOps principles and aligning with regulatory standards.
• Lead technical evaluations of AIOps platforms and tools, making recommendations for adoption based on business needs and operational maturity.
• Manage and mentor a team of AIOps engineers, fostering a culture of innovation, continuous learning, and operational excellence.
• Partner with business stakeholders to identify opportunities for cost optimization, risk reduction, and service reliability improvements through AIOps.
• Contribute to strategic roadmaps, budget planning, and vendor assessments, aligning AIOps initiatives with broader IT and business goals.
• Stay current with emerging trends in AIOps, observability, cloud-native operations, and AI-driven automation, and drive their adoption within the organization.

Desired Profile

• 9+ years of experience in IT operations, DevOps, or SRE, with at least 3 years in AIOps or AI/ML-driven automation.
• Proven experience in technical leadership, team management, and cross-functional collaboration.
• Deep expertise in AIOps platforms: Moogsoft, BigPanda, Splunk ITSI, ServiceNow ITOM, or custom ML-based solutions.
• Strong proficiency in Python, with working knowledge of SQL, PowerShell, and Bash.
• Hands-on experience with Azure, AWS, or GCP, including monitoring and automation services.
• Skilled in CI/CD tools (Azure DevOps, GitHub Actions, Jenkins), IaC (Terraform, Ansible), and Kubernetes.
• Familiarity with observability stacks (ELK, OpenTelemetry, Kafka) and data engineering workflows.
• Excellent communication, stakeholder management, and problem-solving skills.

Experience:

9 years and above

Education:

B.Tech. / BS in Computer Science

Technical Skills & Certifications

• Certified in cloud platforms: Azure Data Engineer Associate, AWS Data Analytics, or Google Data Engineer.
• Proficient in Python, SQL, and Bash for automation and data workflows.
• Experience with Apache Kafka, Spark, AWS Glue, and ETL tools like NiFi, Talend, or ADF.
• Skilled in managing data on Azure Data Lake, Amazon Redshift, or BigQuery.
• Familiar with CI/CD, Terraform, Docker, Kubernetes, and monitoring tools like Prometheus and Grafana.
• Strong understanding of DevSecOps, data governance, and compliance frameworks. Understanding of monitoring tools (Prometheus, Grafana, ELK) and DevSecOps principles.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.