Tech Mahindra Limited Hiring For WALK-IN Interview for eCommerce Technical Support and Custome[...]

Tech Mahindra Limited; Bhubaneshwar; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for E-Commerce Customer Support roles in Bhubaneshwar. This exciting opportunity involves providing technical support and resolving customer queries in a dynamic, 24/7 environment. Ideal candidates will possess excellent communication skills and a willingness to learn. Join a vibrant team where your contributions will directly impact customer satisfaction and service quality. If you are ready to take on challenges and thrive in a fast-paced setting, this role is perfect for you!

Qualifications

• Candidates should have strong communication skills and knowledge of computers.
• Education in relevant fields is essential for the role.

Responsibilities

• Handle E-Commerce Tech Support & Customer Technical Queries.
• Troubleshoot tech & non-tech issues for clients over the phone.

Skills

Excellent Oral Communication Skills in English

Knowledge of Computers

Knowledge of Word & Excel

Knowledge of Operating Systems

Willingness to work in a 24/7 environment

Education

BA / BCOM / BBA / BSC / BSC IT / BBM / BCA / BSC Agri / BHM / MA / MCOM / MSC / Mass Communication / MBA / PGDM

BTech / BE / MCA / MTech / MSC IT / MBA-HR

Job description

Job Description

Dear Job Seekers,

Greetings from Tech Mahindra Bhubaneshwar!

We are looking for below Profiles for Bhubaneshwar Location.

Walk-In Time: 10:00 AM to 02:00 PM (Sunday Closed).

Walk-In Venue: Tech Mahindra, Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekhar, Bhubaneswar, Odisha 751023 – Landmark – Behind Fortune Tower.

Salary: INR 10,500/- To INR 12,500/- P/M.

JOB Location: Bhubaneshwar Only

Excellent Communication Skills in English and willingness to work in a 24/7 environment, including Night Shifts, is a must.

Walk-In Interview directly at the venue for the Face-to-Face Interview Only (No Virtual Interview).

Please ping your updated resume for the Interview appointment @ WhatsApp # [phone]

Responsibilities

You will handle E-Commerce Tech Support & Customer Technical Queries and troubleshoot their Tech & non-Tech Issues both on call and online. You must show a willingness to learn new things and discuss every matter with your supervisor or team leader to resolve issues. Providing resolutions to customers or clients is your primary responsibility. You will troubleshoot & provide customer support to premium clients over the phone (inbound) and must be effective in resolving complicated queries and issues while maintaining service quality.

Required Skills

• Excellent Oral Communication Skills in English.
• Knowledge of Computers, Word & Excel.
• Knowledge of Operating Systems.
• Willingness to work in a 24/7 environment, including mandatory Night Shifts.

Eligibility Criteria

Age: 18 – 35 Years

Local Candidates can apply (Candidates from Bhubaneshwar or those willing to relocate and stay in Bhubaneshwar).

This is an OFFICIAL JOB, not a WFH.

At the time of Walk-In, candidates should have all educational documents, Aadhar card, PAN card, and 2nd Dose of COVID Certificate.

Education Qualification & Experience Required

E-Commerce Customer Support: BA / BCOM / BBA / BSC / BSC IT / BBM / BCA / BSC Agri / BHM / MA / MCOM / MSC / Mass Communication / MBA / PGDM or any PG.

Experience: Any BPO experienced candidate can apply.

E-Commerce Technical Support: BTech / BE / MCA / MTech / MSC IT / MBA-HR or Mass Communication.

Experience: Any Voice Help Desk or any International BPO experienced candidate can apply.

Pharma Support:

Shift timing – any 9 hours in 24 hours, rotational shift including Night Shift & 1 Week-off rotational.

Please ping your updated resume for the Interview appointment @ WhatsApp # [phone]

HR Recruitment Team Mob: [phone]