Teamcenter Support Engineer

Tekskills; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Tekskills is seeking a skilled Teamcenter Support Engineer with 3 to 6 years of experience to join our Bengaluru team. The role focuses on providing L1/L2 support, administration, and optimization of Teamcenter PLM environments, ensuring seamless operation and continuous improvement.

You will coordinate upgrades, assist in configuring modules, document solutions, and train end-users. Strong troubleshooting, communication, and teamwork are essential in a fast-paced setting.

Qualifications

• Bachelor's degree in Engineering/CS or related field.
• Experience with Teamcenter integration using SOA, ITK, RAC, or SOA services.
• Troubleshooting server, database (Oracle/SQL Server), and client issues.
• Familiarity with CAD integrations (NX, CATIA, SolidWorks, etc.).
• Experience on UNIX/Linux and Windows OS.

Responsibilities

• Provide L1/L2 support for Teamcenter users.
• Monitor and optimize Teamcenter environments.
• Troubleshoot defects and integration issues.
• Coordinate upgrades, patches, and new releases.
• Assist in configuring and customizing Teamcenter modules.
• Document technical solutions and knowledge base articles.
• Collaborate with development teams on defect fixes and improvements.
• Ensure adherence to SLAs by prioritizing incidents and requests.
• Support integration of Teamcenter with CAD tools, ERP, and other systems.
• Participate in root cause analysis for recurring issues.
• Provide training and guidance to end-users and junior staff.

Skills

Teamcenter admin

SOA integration

Unix/Linux

Windows OS

Analytical thinking

Communication skills

Education

Bachelor's degree in Engineering/CS

Tools

ITK

RAC

SOA services

Oracle

SQL Server

CAD integrations

Job description

We are seeking a skilled Teamcenter Support Engineer with 3 to 6 years of experience to join our team. The ideal candidate will provide technical support and administration for Teamcenter PLM (Product Lifecycle Management) solutions, ensuring seamless operation and enhancement of PLM systems.

Key Responsibilities:

• Provide L1/L2 support for Teamcenter users, resolving technical issues promptly and effectively.
• Monitor, maintain, and optimize the performance of Teamcenter environments.
• Analyze, troubleshoot, and resolve software defects and integration problems.
• Coordinate with IT and application teams to implement upgrades, patches, and new releases.
• Assist in configuring and customizing Teamcenter modules based on business needs.
• Document technical solutions, workarounds, and user guides for internal knowledge base.
• Collaborate with development teams on defect fixes, enhancements, and system improvements.
• Ensure adherence to agreed SLAs by prioritizing incidents and service requests according to severity and impact.
• Support integration of Teamcenter with CAD tools, ERP, and other enterprise systems.
• Participate in root cause analysis for recurring issues and recommend process improvements.
• Provide training and technical guidance to end-users and junior support staff.

Required Skills & Qualifications:

• Strong knowledge of Teamcenter architecture, modules, and administration.
• Bachelors degree in Engineering, Computer Science, or related field.
• Experience with Teamcenter integration using SOA, ITK, RAC, or SOA services.
• Proficient in troubleshooting server, database (Oracle/SQL Server), and client issues.
• Familiarity with CAD integrations (NX, CATIA, SolidWorks, etc.) is a plus.
• Experience with UNIX/Linux and Windows operating systems.
• Understanding of PLM workflows, data models, and security configurations.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.