Team pumpkin Looking for Technical Support Specialist at Bengaluru, Karnataka

Team pumpkin; Bengaluru; On-site; INR 8,00,000 - 12,00,000; Full time

Job summary

A dynamic technology firm in Bengaluru is seeking a motivated individual with a Bachelor's degree for a demand generation role. You will identify opportunities, provide technical assistance, and manage projects proactively. Ideal candidates have 2+ years of experience and exceptional communication skills, along with proficiency in tools like Jira and Slack. Training will be provided, making this an excellent opportunity for growth.

Qualifications

• 2+ years of experience in demand generation or business development.
• Clear and proactive project management.
• Self-starter who enjoys owning their own success.

Responsibilities

• Identify opportunities and solve problems effectively.
• Provide technical assistance for users.
• Handle user issues with tech products.

Skills

Communication skills

Interpersonal qualities

Multi-tasking

Patience

Education

Bachelor’s degree

Tools

Jira

Slack

Job description

Responsibilities:
Ø 2+ years of experience in demand generation or business development.

Ø Motivation and willingness to work on fast-paced projects.

Ø Self-starter who enjoys owning their own success and working independently.

Ø Clear and proactive project management.

Ø An opportunity identifier and problem solver.

Ø Requests for technical assistance and steps are taken to resolve them.

Ø Identifies investigates and resolves users’ problems regarding tech products.

Ø Training will be provided

Ø Knowledge of a help desk/ticketing/ communication software like Jira/slack

Ø Html / CSS or optional

Requirements and skills:
Ø Bachelor’s degree

Ø Exceptional communication and writing skills

Ø Superb interpersonal qualities

Ø Multi-tasking abilities

Ø Patience when handling tough cases