Team Member - CROps, Chennai

Birla Carbon; Chennai District; On-site; INR 350,000 - 550,000; Full time

Job summary

Aditya Birla Group is seeking a branch operations professional to manage day-to-day transactional processing for multiple business segments, handling institutional and retail funds with accuracy. The role includes processing walk-ins and faxed transactions, supporting fund deployment, and reporting funds promptly.

The position involves liaising with banks, sales teams, and HO, ensuring regulatory compliance and high-quality documentation to enable smooth investor transactions.

Qualifications

• Experience in high-volume transaction processing.
• Knowledge of KYC procedures and regulatory guidelines.
• Ability to handle large value transactions with accuracy.

Responsibilities

• Accepting transactions and processing within SOPs and regulatory guidelines.
• Liaise with Banks, Sales Team and HO on transaction-related activities.
• Reconcile received and processed transactions for accuracy.
• Process KYC applications and ensure no KYC rejection.
• Provide timely reporting of funds for deployment and fund flows.

Skills

Transaction processing

KYC processing

Regulatory compliance

Stakeholder communication

Banking operations

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Job Purpose

Managing the day to day transactional processing activities of the branch for all Business segments, ensuring accurate and timely transaction processing, for an investor base which is a mix of retail and Institutional investors, within the laid down Standard Operating Process and adhering to Regulatory guidelines. The job also involves providing accurate and timely information for deployment of funds as also providing support to internal as well as external stakeholders. In addition to this engaging with sales is also an important function of this job.

Bangalore, Kolkatta, Ahmedabad, Pune & Chennai are relatively high volume branches which handle high volume of retail transactions with a fair share of institutional and corporate transactions which involves handling clearance based funds. The job requires handling transactions received by way of walk ins from investors/distributors as also transactions received by way of fax mainly from Institutional investors. On an average the job has to support approx 70-150 transactions per day having an approximate value of Rs 50 to 150 Crs per day. The job also involves accurate and speedy reporting of funds for deployment purpose, in addition to banking activity. The investor base is primarily Retail in nature These branches put together handles aprox 8000 Crores of Insitutional AUM. Owing to the large value attached to transactions received from Institutional investors, it is imperative that a lot of care needs to be exercised at the time of Quality Checks, processing as well as reporting of funds for deployment. The job requires utmost care to be exercised while carrying out processing of these transactions, as any error could have a possible financial impact on the organisation.

Key Challenges

• Handling large value transactions received from Institutional investors.
• Processing of KYC for new as well as existing customers.
• Processing & tracking transactions received by way of fax
• Supporting multiple Business segments, with varied requirements.
• Ensuring correct documentation for institutional investors to have a smooth transaction experience
• Timely banking of cheques to ensure the funds is received within the stipulated time.
• Managing last minute transactions received by way of pickup arrangements.
• Keeping oneself updated with latest developments in the industry/ Regulations

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 Transaction acceptance and processing

Accepting transactions and processing the same within the laid down SOP’s and regulatory guidelines. Reporting all fund flows for timely and proper utilization. Banking of all payment instruments.

KRA2 Adherance to regulatory guidelines

Display of NAV as per the guidelines. Ensuring no regulatory deviation in the branch related to transaction processing.

KRA3 Reconciliation of Transactions

Reconciling received transactions with processed transactions. Verify processing and accuracy.

KRA4 To liaise with internal and external clients

To liaise with Banks, Sales Team and HO on time to time for transaction related activities. To liaise with Sales / Sales support to clear any issues related to transaction processing. To build a strong relationship with service providers/vendors like transfer agents, bankers, courier etc at local level.

KRA5 To process KYC Applications received at the branch

Accepting and processing of KYC’s within the guidelines. To reconcile the KYC’s processed and to ensure that No KYC is rejected at the KRA’s end.