Team Manager - Medical Coding

Huron Consulting Group Inc.; Bengaluru; On-site; INR 1,500,000 - 2,700,000; Full time

Job summary

Huron Consulting Group Inc. in Bengaluru seeks a Coding Team Manager to lead a 40-60 FTE team delivering medical coding services to US healthcare clients. You will drive day-to-day operations, ensure SLAs, and oversee quality and client engagement.

Responsibilities include planning, KPI reporting, staff development, and implementing technology solutions to improve coding efficiency. Strong leadership and communication are essential.

Qualifications

• AAPC or AHIMA coding Certification required.
• Strong expertise with ICD, CPT, HCPCS & E/M coding across multiple specialties.
• Ability to interpret medical records across specialties.
• Clear communication and organizational skills.
• Coordinate between production teams and clients; adapt to changing tech environments.

Responsibilities

• Lead and manage a team of 40-60 FTEs.
• Ensure service delivery and quality meeting SLAs.
• Plan projects and maintain process documentation.
• Coordinate with clients and internal teams; manage client engagement.
• Develop coding practice standards and provide trainings.
• Create and maintain daily operational scorecards and reports.
• Drive productivity improvements and identify technology solutions.

Skills

Team management

Medical coding

Leadership

Client interaction

Project planning

Problem solving

Education

AAPC / AHIMA certification

Job description

SUMMARY:

As a Coding Team Manager, you will be responsible for team management, service delivery of day to day in coding functions to ensure customer satisfaction and to meet contractual SLA’s. Demonstrate leadership and take accountability. Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role.

• 13 plus years of experienced candidates with relevant experience Role is Medical Coding with a flair for technology
• Streamline core day to day operations in coding processes in the US Healthcare domain
• Formulate & implement strategic plans for new technologies & tools to support sustained profitable growth of the account
• Well versed in executing cost saving measures and modifications to achieve substantial reduction and work within the given budget/cost
• Responsible for project planning and all process documentation. It also involves being responsible for quality delivery and team performance.
• Prioritize work and deploy staff as required to ensure customer deliverables are met in regards to on-time delivery of service and quality of work
• Manage, train & develops a work environment that promotes high motivation and customer satisfaction
• Should have managed a team / group of 40 - 60 FTEs
• Provides assistance in developing coding practice standards and policies and suggests the appropriate trainings to improve the performance of the team.
• Managing client interaction and customer engagement, as well as coordinating with client and internal teams.
• Periodically review teams performance and recommend performance improvement plan wherever required
• Responsible for work allocation / distribution to the team and monitor the team work
• Create and maintain daily operational scorecards to track and report KPI’s; assist in volume forecast and capacity planning as required
• Generate and distribute management reports in accurate and timely manner
• Establish a strong relationship with Team Managers by demonstrating the gaps, trends & patterns identified during the data/report compilation
• Drive improvement projects on productivity, improve SLA’s and quality
• Ensure brand integrity through adherence to standards and procedures in an effort to attain established profitability goals and brand awareness in the market place
• Communicate with existing and prospective clients
• Identify & implement technology solutions that help in improving Coding efficiency.

QUALIFICATIONS:

• Looking for candidates with AAPC / AHIMA certified Coding certifications.
• Strong expertise with ICD, CPT, HCPCS & E/M coding and multi-speciality coding.
• Strong ability to interpret medical records of the patients in different specialties.
• Ability to communicate, have excellent interpersonal, listening skills and organizational skills.
• Strong ability to follow instructions and management directions, and to complete assigned administrative tasks on time and correctly
• Act as a liaison between the production team and the clients
• Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities.
• Solid verbal and written communication skills are required.

Position Level Senior Associate Country India

At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.

COMPENSATION AND BENEFITS:

Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance.

Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.

Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug‑free workplace.