Team Leader-Vehicle Finance

Ujjivan Small Finance Bank; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

Ujjivan Small Finance Bank Ltd. is seeking a Team Leader for Vehicle Finance Loans to drive business in assigned clusters. Lead a feet-on-street team of 4–10 RO-BCs, build dealer networks, and ensure collections and portfolio health.

The role requires a Graduate with 2–3 years of sales and VF loan documentation experience. You will recruit and train staff, set targets, and coordinate with dealers to grow vehicle finance volumes.

Qualifications

• Graduate with 2–3 years in sales and VF loan documentation in an NBFC/bank/HFC/SFB
• Experience managing feet-on-street teams is preferred
• Willingness to travel and relocation as per business needs

Responsibilities

• Manage a team of 4–10 RO-BCs
• Place manpower at dealer counters as per business opportunity
• Drive business from dealerships through RO-BC and set daily/weekly/monthly targets
• Ensure RO-BC productivity and align with variable pay slabs
• Recruitment and training of ROs to maintain staffing levels
• Drive additional business from alternate channels such as referrals and leads
• Maintain dealer relationships through regular visits
• Ensure timely EMI collections and portfolio health

Skills

Team management

Sales experience

VF Loans

MS Office

Documentation

English communication

Customer engagement

Education

Graduate

Tools

Lending Software

MS Office

Job description

VehicleFinance Loan is a growing business for Ujjivan SFB. The TeamLeader - Vehicle Finance Loan is an important position that willdrive this business in the respective clusters through RO-BC[feet-on-street]

Buildefficient team of Relationship officers/Business Correspondentsin the clusters assigned

Overallresponsible for the control and recovery of loans in his/hercatchment through follow-ups & co-ordination with Collections

Managerelationship with dealer counters and give inputs forstrengthening the relationship

SIZEOF THE ROLE

FINANCIALSIZE

NON-FINANCIALSIZE

Expectedto drive a minimum business volume of Rs.30 lakh and abovemonthly business

Managinga team size of 4-10 RO-BC

Managinghiring and placement of Relationship Officers at requireddealerships

KEYDUTIES & RESPONSIBILITIES OF THE ROLE

Managea team of 4-10 RO-BCs

Responsiblefor placing manpower at dealer counters as per businessopportunity

Drivebusiness from dealerships through RO-BC. Setting updaily/weekly/monthly targets of RO-BC and ensure same is achieved

EnsureRO-BC are productive as per the defined benchmark productivitymatrix and help them achieve their variable pay slabs

Ensureefficient staffing by timely recruitment & training of ROs

Driveadditional business from alternate channels [referral channel,phone banking leads & pre-qualified leads]

Managedealer relationship by close interaction with dealerships throughregular visits

Customer(Both Internal & External)

Ensuretraining of RO-BC for educating the customers about timelyrepayments

ConductCPV on sample basis to understand the gaps in sourcing andsuggest improvements.

Ensureall dealers are onboarded on time and payouts are made on time

InternalProcess

Drivecollection of initial EMIs [for 4MOB cases] through the RO-BCs toensure better portfolio health

Ensureresolution of non-starters within 15 th of the month and drive collection of outstanding charges

Ensurethat all disbursed physical files [PDD] are to be submitted toOperations and queries [if any] are resolved within 30 days

Ensureall delivered vehicles [financed by the bank] are hypothecated toUjjivan SFB and RC to be submitted within 60 days ofdisbursement. Drive resolution and closure of RC queries

Innovation& Learning

Ensurethat all reportees [RO-BC] in his team are up to date on allrelevant guidelines and all products/services offered in the Bank

Evaluatethe staff competences in terms of productivity

Ensureadherence to training man-days/ mandatory training programs forself and reportees

Monitorperformance of ROs against defined goals/metrics and takecorrective action wherever required

MINIMUMREQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications

Graduate

Experience(Years and Core Experience Type)

Minimum2-3 years in sales and documentation of VF Loans, in anNBFC/Bank/HFC/SFB

Experiencein managing team of feet-on-street is preferred

Certifications

Relevantcertifications shall be an added advantage

FunctionalSkills

Abilityto manage team of off-roll and drive sales performance. Will berequired to take complete ownership of VF feet-on-streetperformance

Abilityto engage with customers & dealers, Plan & executeMarketing and Sales promotion activities

Abilityto speak and read regional language(s)- is desirable. Ability tocommunicate in English (Read-speak-write) is an advantage. Hasgood verbal fluency and uses simple, clear and purposefullanguage.

BehavioralSkills

Soundunderstanding of loan products

Shouldpossess Training Skills

Willingnessto travel & relocation as per business requirements andcareer opportunities

Performanceoriented

Teamplayer and fast learner

Adequateknowledge of tools like MS Office is preferred

Competentto handle MIS systems and Lending Software

KEYINTERACTIONS

INTERNAL

EXTERNAL

Productand Marketing Team

RegionalOperations, Credit

Audit,Vigilance and FCU team