Team Leader

Yes Bank Ltd.; Dadri; On-site; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Health insurance

Job summary

Yes Bank Ltd. in Noida is seeking a Team Leader to drive growth in Mid Corporate banking, manage a team of Relationship Managers, and ensure portfolio health and regulatory compliance. You will lead strategy, client engagement, and governance across assets, liabilities, and revenue streams.

The role focuses on achieving targets, strengthening customer relationships, and delivering strong portfolio performance while mentoring a high-performance team.

Qualifications

• Postgraduate degree with CA preferred.
• Knowledge of Trade Finance is desirable.
• 10–18 years of experience in Commercial Banking / MSME / Trade Finance.

Responsibilities

• Drive growth across assets, liabilities and revenue for Mid Corporate segment.
• Strengthen portfolio quality and governance while ensuring regulatory compliance.
• Lead and coach Relationship Managers to achieve business targets and deepen client relationships.
• Monitor performance, deliver periodic reviews, and drive product penetration across Trade, FX and other banking solutions.
• Ensure onboarding turnaround, data accuracy, and timely reporting; manage audit observations.

Skills

Relationship Management

Team Leadership

Strategic Planning

Business Development

Governance & Compliance

Portfolio Management

People Management

Education

PG – Any specialization, CA

Job description

• Revenue & Income Targets
• Business Growth Metrics
• Profitability Metrics
• Budget & Target Achievement
• Portfolio Quality & Risk Metrics
• Customer & Relationship Metrics
• Team Productivity Metrics

SECTION I: ROLE INTRODUCTION

Job Title

Team Leader

Reporting To

Zonal Head

Job Code ID

COB0G44KZ

Business Unit

Commercial Banking

Grade/ Level

G4

Sub Business Unit

Medium Enterprises

Management Band

Middle Management

Location

Noida

SECTION II: JOB ROLE SCOPE

Number of Direct Reports

3-7

Financial Metrics (Budget, Revenue, etc.)

• Revenue & Income Targets
• Business Growth Metrics
• Profitability Metrics
• Budget & Target Achievement
• Portfolio Quality & Risk Metrics
• Customer & Relationship Metrics
• Team Productivity Metrics

Total Team Size

5-8

SECTION III: PURPOSE OF THE ROLE

The Team Leader is responsible for driving business growth, portfolio quality, and customer engagement by leading and supporting a team of Relationship Managers and Senior Relationship Managers. The role focuses on achieving business targets, strengthening customer relationships, ensuring portfolio health, and maintaining compliance with organizational and regulatory requirements.

SECTION IV: KEY RESPONSIBILITIES & KPIS OF THE ROLE

Strategy and Planning

• Drive Mid Corporate business growth aligned with regional and zonal objectives across Assets, Liabilities, and Revenue.
• Identify business opportunities within key markets and industry segments to expand the portfolio.
• Drive growth in Advances, Current Accounts, and Deposits while improving portfolio profitability.
• Ensure a balanced focus on New-to-Bank (NTB) acquisition and Existing-to-Bank (ETB) relationship deepening.
• Increase product penetration and cross-sell opportunities across the customer base.
• Build strong client relationships to enhance wallet share and strengthen market presence.
• Drive sustainable business growth while maintaining portfolio quality and governance standards.
• Governance on Internal Audit
• PSL (NCF/WS/SMF) focused growth - Organic
• PF
• Total NII (Asset + Liab)
• Asset NTB
• CA Growth (AYB)
• Overdue Renewal
• Retail Cross Sell
• Trade
• Fresh Slippages
• Return Upliftment
• FX
• TL Mix
• Journey TAT
• Liability NTBGovernance on Exceptions
• Product Penetration
• Productivity
• Liability Focus
• Total Deposit Growth (AYB)
• Advances Growth (EOP)
• Non-Fund (AYB)

Policies, Processes & Procedures

• Ensure adherence to regulatory, compliance, and internal policy requirements.
• Ensure compliance with KYC, AML, and other banking guidelines.
• Drive process efficiency and timely turnaround of customer onboarding and credit proposals.
• Ensure accuracy in reporting, documentation, and data management.
• Maintain strong governance and timely closure of audit and compliance observations.
• Monitor policy exceptions and ensure adherence to approved processes.

Business Development

• Own delivery of business targets across Assets, Liabilities, Income, and Fee Income.
• Drive growth in Advances, Current Accounts, and Deposits.
• Enhance wallet share across existing Mid Corporate relationships.
• Increase product penetration through Trade, FX, and other banking solutions.
• Drive fee income, trade income, and FX income growth.
• Acquire new-to-bank customers and deepen existing relationships.
• Monitor team productivity and portfolio performance.
• Maintain a healthy business pipeline and ensure timely conversion of opportunities.

Performance Monitoring & Reporting

• Monitor and drive achievement of cluster-level business targets across Assets, Liabilities, CASA, Fee Income, Trade, and Treasury products.
• Review portfolio growth, profitability, productivity, and customer acquisition metrics across Relationship Managers within the cluster
• Conduct periodic business reviews with Regional Leaders and Relationship Managers to assess performance against targets and identify improvement opportunities.
• Analyze portfolio trends and provide actionable insights to enhance business performance and customer penetration.

Relationship Management

• Develop and strengthen relationships with key customers, promoters, business owners, and strategic accounts across the cluster.
• Monitor customer satisfaction levels and implement measures to enhance customer experience and service quality
• Act as the primary escalation point for critical customer issues and ensure timely resolution through coordination with internal stakeholders.
• Support Relationship Managers in handling complex client relationships, negotiations, and business opportunities.

Customer Relationship Management

• Build relationships with:
• Key clients and promoters
• Industry bodies, trade associations, consultants
• Drive ecosystem-led sourcing (CA networks, vendor-dealer chains, etc.)
• Enhance customer engagement and retention through structured coverage model

Risk and Internal Control

• Maintain portfolio quality within defined risk appetite
• Proactively track and act on:
• Early Warning Signals (EWS)
• Slippages and NPA movement
• Security erosion / inadequate collateral cases
• Drive collateral hygiene (valuation, CERSAI, documentation)
• Minimize additional provisioning impact through timely corrective actions
• Ensure adherence to:
• Regulatory and compliance standards
• KYC / AML / trade compliance norms
• Drive process efficiency and turnaround time (TAT) across onboarding & servicing
• Strengthen data discipline, reporting accuracy, and governance frameworks

People Management

• Lead, coach, and motivate Relationship Managers and support teams to achieve business and organizational objectives.
• Drive a high-performance culture through effective goal setting, performance reviews, and regular feedback mechanisms.
• Monitor individual and team productivity, identify performance gaps, and implement appropriate development plans.
• Identify training and capability enhancement needs and facilitate learning interventions to strengthen functional and leadership competencies.

SECTION V: OPERATING NETWORK

Internal

• Risk / Credit / Underwriting teams for limit approvals & portfolio quality
• Product teams (Trade, CMS, FX) for revenue maximization
• Operations / CAD / CAG for smooth execution

External

• MSME customers, promoters
• Trade associations, industry bodies
• Channel partners, consultants, CA network

SECTION VI: ROLE PROFILE REQUIREMENTS

Education

• PG – Any specialization, CA
• Knowledge of Trade Finance and Certification on same is desirable

Experience

10–18 years in Commercial Banking / MSME / Trade Finance /