Team Lead (Systems, Network & Infrastructure)

Duruper; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Duruper is seeking a technically strong Team Lead – Systems, Network & Infrastructure to lead the design, administration, security, and continuous improvement of IT infrastructure across the Corporate Office, Branches, Data Centre, and 200+ retail locations.

You will oversee enterprise systems, networking, cybersecurity, endpoint management, CCTV, IT service management, branch rollouts, automation, and infrastructure teams.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Electronics, or related discipline.
• Strong hands-on expertise in enterprise systems, network, infrastructure, and cybersecurity.
• Strong knowledge of Windows Server, Active Directory, TCP/IP, VLAN, routing, switching, VPN, SD-WAN, and FortiGate.
• Experience with VMware/Hyper-V, Azure, Intune/MDM, backup solutions, and network monitoring tools.
• Strong understanding of cybersecurity, MFA, EDR, SIEM, IAM, vulnerability management, and Zero Trust.
• Experience managing infrastructure across multiple branches/sites and leading technical teams.
• Strong IT service management, vendor management, project execution, and documentation capabilities.
• English + Any South Indian Language is mandatory.

Responsibilities

• Lead administration of Windows Server, Active Directory, DNS, DHCP, VMware/Hyper-V, SAN/NAS, and backup infrastructure.
• Design and maintain enterprise LAN, WAN, VPN, SD-WAN, Wi-Fi, routing, switching, VLAN, QoS, and internet connectivity.
• Manage FortiGate Firewalls, SD-WAN, IPsec/SSL VPN, security policies, IPS, web filtering, and HA clusters.
• Administer Google Workspace, including user lifecycle, Gmail security, MFA, licensing, and compliance.
• Manage endpoint security, MDM, Intune, Autopilot, BitLocker, patching, application deployment, and device compliance.
• Implement cybersecurity controls including EDR, vulnerability management, IAM, privileged access, and security monitoring.
• Manage branch-wide CCTV, NVR/DVR, IP cameras, storage, and remote monitoring.
• Lead ITIL/ITSM processes including Incident, Problem, Change, Request, Asset Management, SLA, RCA, and Continual Service Improvement.
• Plan and execute end-to-end IT setup for new branch openings, including network, firewall, Wi-Fi, CCTV, biometrics, digital signage, and user systems.
• Manage IT assets, CMDB, vendors, OEMs, ISPs, AMCs, SLAs, procurement, and renewals.
• Prepare and monitor IT CAPEX/OPEX budgets and support audits and compliance requirements.
• Identify and implement automation using PowerShell, Python, REST APIs, and workflow tools, including AI-based monitoring and predictive alerting.
• Lead, mentor, and develop infrastructure engineers while providing L3 support and major incident management.

Skills

Windows Server

Active Directory

Networking

Cybersecurity

Python

PowerShell

REST APIs

ITIL/ITSM

Vendor management

Leadership

Education

Bachelor’s Degree in Computer Science, IT, Electronics or related

Tools

VMware/Hyper-V

Azure

Intune/MDM

FortiGate

Google Workspace

Job description

Job Summary

We are looking for a technically strong Team Lead – Systems, Network & Infrastructure to lead the design, administration, security, and continuous improvement of IT infrastructure across the Corporate Office, Branches, Data Centre, and 200+ retail locations. The role will oversee enterprise systems, networking, cybersecurity, endpoint management, CCTV, IT service management, branch rollouts, automation, and infrastructure teams.

Roles & Responsibilities

• Lead administration of Windows Server, Active Directory, DNS, DHCP, VMware/Hyper-V, SAN/NAS, and backup infrastructure.

• Design and maintain enterprise LAN, WAN, VPN, SD-WAN, Wi-Fi, routing, switching, VLAN, QoS, and internet connectivity.

• Manage FortiGate Firewalls, SD-WAN, IPsec/SSL VPN, security policies, IPS, web filtering, and HA clusters.

• Administer Google Workspace, including user lifecycle, Gmail security, MFA, licensing, and compliance.

• Manage endpoint security, MDM, Intune, Autopilot, BitLocker, patching, application deployment, and device compliance.

• Implement cybersecurity controls including EDR, vulnerability management, IAM, privileged access, and security monitoring.

• Manage branch-wide CCTV, NVR/DVR, IP cameras, storage, and remote monitoring.

• Lead ITIL/ITSM processes including Incident, Problem, Change, Request, Asset Management, SLA, RCA, and Continual Service Improvement.

• Plan and execute end-to-end IT setup for new branch openings, including network, firewall, Wi-Fi, CCTV, printers, biometrics, digital signage, and user systems.

• Manage IT assets, CMDB, vendors, OEMs, ISPs, AMCs, SLAs, procurement, and renewals.

• Prepare and monitor IT CAPEX/OPEX budgets and support audits and compliance requirements.

• Identify and implement automation using PowerShell, Python, REST APIs, and workflow tools, including AI-based monitoring and predictive alerting.

• Lead, mentor, and develop infrastructure engineers while providing L3 support and major incident management.

Mandatory Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Electronics, or related discipline.

• Strong hands-on expertise in enterprise systems, network, infrastructure, and cybersecurity.

• Strong knowledge of Windows Server, Active Directory, TCP/IP, VLAN, routing, switching, VPN, SD-WAN, and FortiGate.

• Experience with VMware/Hyper-V, Azure, Intune/MDM, backup solutions, and network monitoring tools.

• Strong understanding of cybersecurity, MFA, EDR, SIEM, IAM, vulnerability management, and Zero Trust.

• Experience managing infrastructure across multiple branches/sites and leading technical teams.

• Strong IT service management, vendor management, project execution, and documentation capabilities.

• English + Any South Indian Language is mandatory.