Team Lead - Subtitling Coordination

Deluxe Entertainment Services; Bengaluru; On-site; INR 8,00,000 - 12,00,000; Full time

Job summary

A leading media services provider in Bengaluru is seeking a Team Lead for Subtitling Coordination. This role involves managing a team, setting objectives, addressing conflicts, and ensuring project timelines are met. Candidates must hold a graduate degree with excellent English skills and a keen interest in the media industry. The position offers opportunities for professional growth within an international and diverse team.

Benefits

International and diverse team

Professional growth opportunities

Impactful work environment

Qualifications

• Graduate degree is a must.
• Excellent command of English required.
• Strong time management and problem-solving skills.

Responsibilities

• Lead and supervise Localization Coordinators.
• Set objectives and align team members with vision.
• Resolve conflicts and maintain team morale.
• Drive HR processes and communicate with management.
• Track KPIs and generate performance reports.

Skills

Excellent command of the English language

Good time management skills

Excellent problem-solving skills

Education

Graduate degree

Job description

Job Title: Team Lead - Subtitling Coordination

Reports to: Assistant Manager, Subtitling Coordination
Business Unit: Deluxe Localization

About the Company: Deluxe is the world’s leading multidisciplinary service provider, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others.

Position Summary

As a Team Lead in the Subtitling Coordination team, you are responsible for people management, growth, and development. You will also be responsible for scheduling and rescheduling of work internally, team’s utilization and performance, and monitoring all projects within your span.

Outcomes and Accomplishments

• Lead and supervise the Localization Coordinators within your span of control.
• Set clear objectives and ensure each team member aligns with the team’s vision.
• Communicate expectations, goals, and feedback to the group regularly and resolve any concerns or issues proactively.
• Identify and address conflicts early, facilitating discussions and finding satisfactory solutions for all parties involved.
• Be responsible for the team’s morale, attrition, development, coaching, and working with team members to clearly communicate their performance, feedback, and development areas.
• Conduct regular team meetings to discuss progress and plan future activities.
• Conduct timely 1:1s with all coordinators in your span.
• Be responsible for driving HR processes and policies within the team and backing the managers as needed on certain team responsibilities.
• Communicate regularly with management regarding project status and any issues that arise with capacity or resources that may impact Client deadlines.
• Ensure that process changes shared with the team are clear, and act as a liaison between the team and Assistant Managers/Managers.
• Generate reports on the team’s performance, track KPIs and SLAs, and work with the Assistant Manager to correct issues or negative trends if any.

What You Bring:

• Candidate must have a graduate degree.
• Excellent command of the English language.
• Good time management skills, excellent problem-solving skills.
• A keen interest in the media industry is preferred.

Benefits

• You will be part of a large international and culturally diverse team.
• You will have the opportunity to make an impact for the organization, and for the customers.
• You will have opportunities to further grow your skills and grow within the company.
• You will have the opportunity to expand your professional network.

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees.