Team Lead - Invoice to Pay, Ahmedabad, India

Qatar Airways; Ahmedabad District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Qatar Airways Group is seeking a Team Lead for Invoice to Pay in Ahmedabad, India to drive the Global Business Services I2P delivery. You will review and approve transactions, ensure timely processing of supplier invoices and payments, and monitor productivity against SLAs.

Lead a team of I2P accountants, apply approved tax rules, coordinate with Procurement, Finance and Treasury, resolve exceptions, and maintain audit trails with strong controls and documented evidence.

Qualifications

• Review and approve transactions processed by I2P Accountants
• Ensure timely and accurate processing of supplier invoices, payments, coding, reconciliations & month end activities
• Coordinate with Procurement, business units, Finance, Treasury and relevant functional teams to resolve invoice-related exceptions within agreed SLAs
• Ensure application of approved tax and withholding-tax rules within invoice processing and escalate unclear, exceptional or judgmental tax matters
• Support, escalate and lead dispute resolution issues and coordinate with stakeholders
• Resolve escalated queries, outstanding items with line departments and escalate unresolved cases to Manager with resolution within SLA
• Highlight and escalate any process gaps, vendor master data related issues, local and foreign regulation issues, etc.
• Maintain periodic dashboard including I2P KPI, data analysis, score cards and processing metrics
• Support internal, external audit

Responsibilities

• Review and approve transactions processed by I2P Accountants
• Ensure timely and accurate processing of supplier invoices, payments, coding, reconciliations & month end activities
• Daily tracking of invoice volumes and individual productivity for I2P sub-process
• Collate justifications for outstanding items in Invoice ageing reports & prepayment reports
• Coordinate with Procurement, business units, Finance, Treasury and relevant functional teams to resolve invoice, purchasing, receiving, payment and supplier-related exceptions within agreed SLAs
• Ensure application of approved tax and withholding-tax rules within invoice processing and escalate unclear, exceptional or judgmental tax matters
• Support, escalate and lead dispute resolution issues and coordinate with stakeholders
• Resolve escalated queries, outstanding items with line departments and escalate unresolved cases to Manager with resolution within SLA
• Highlight and escalate any process gaps, vendor master data related issues, local and foreign regulation issues, etc.
• Maintain periodic dashboard including I2P KPI, data analysis, score cards and processing metrics
• Support internal, external audit

Job description

Team Lead - Invoice to Pay, Ahmedabad, India

Ref #

238286

Location

Job family

Corporate & Commercial

• Closing Date: 2026-11-19

Qatar Airways is looking for experienced staff to join our Invoice to Pay (I2P) team as Team Lead to drive its Global Business Services (GBS) operations in Ahmedabad, India.

The position will be responsible for overall delivery of I2P sub-processes ensuring seamless service delivery, maximum stakeholder satisfaction and effective people management.

Responsibilities:

Review and approve transactions processed by I2P Accountants

Ensure timely and accurate processing of supplier invoices, payments, coding, reconciliations & month end activities

Daily tracking of invoice volumes and individual productivity for I2P sub-process

Collate justifications for outstanding items in Invoice ageing reports & prepayment reports

Coordinate with Procurement, business units, Finance, Treasury and relevant functional teams to resolve invoice, purchasing, receiving, payment and supplier-related exceptions within agreed SLAs

Ensure application of approved tax and withholding-tax rules within invoice processing and **escalate** unclear, exceptional or judgmental tax matters

Support, **escalate** and lead dispute resolution issues and coordinate with stakeholders

Resolve escalated queries, outstanding items with line departments and **escalate** unresolved cases to Manager with resolution within SLA

Highlight and **escalate** any process gaps, vendor master data related issues, local and foreign regulation issues, etc.

Ensure I2P activities are performed in accordance with approved policies, SOPs, delegated authorities, segregation-of-duties requirements and defined financial controls, with complete supporting documentation and audit trail.

Monitor control exceptions, recurring processing errors and SLA breaches, perform root-cause analysis and ensure timely remediation or escalation to the onshore Finance process owner.

Identify and **escalate** supplier master-data issues affecting invoice or payment processing and coordinate their resolution with the designated master-data owner, without compromising segregation of duties

Maintaining periodic dashboard including I2P KPI, data analysis, score cards and processing metrics

Support internal, external audit

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.