Team Lead-Customer Support

Adda247; Lucknow; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A leading education technology company in Lucknow is seeking a Team Lead-Customer Support to supervise a team and achieve objectives. The ideal candidate must possess strong leadership, communication, and interpersonal skills, alongside a proven ability to manage and mentor team members. This role provides an opportunity to make a substantial impact within a dynamic team environment.

Qualifications

• Proven experience in a leadership role.
• Ability to manage a diverse team effectively.
• Excellent problem-solving skills.

Responsibilities

• Provide direction and support to team members.
• Manage schedules and delegate tasks.
• Mentor and coach team members to develop skills.

Skills

Strong leadership skills

Communication skills

Interpersonal skills

Job description

Adda247 is looking for Team Lead-Customer Support to join our dynamic team and embark on a rewarding career journey.

A Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives.

Some of the key responsibilities of a Team Lead include:

• Providing direction, guidance, and support to team members to help them achieve their individual and team goals.
• Managing team schedules, delegating tasks, and ensuring that deadlines are met.
• Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills.
• Identifying and resolving conflicts and obstacles that may impact team performance.
• Ensuring that team members have the necessary resources and support to perform their job effectively.

The ideal candidate for this role should have strong leadership, communication, and interpersonal skills.

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