Tea Room Staff

Digitide Solutions Limited; Ernakulam; Hybrid; INR 180,000 - 240,000; Full time

Job summary

Digitide Solutions Limited in India is seeking a Tea Room Staff to ensure smooth tea room operations, maintain records, prepare and serve teas for daily tastings, and contribute to guest experiences. You will manage sample records, stock tea supplies, assist guests, and coordinate tastings with attention to cleanliness and safety, requiring a flexible schedule and basic computer skills.

Join our team to deliver inviting tea experiences and uphold high standards of quality and hospitality in a

Qualifications

• Strong passion for tea and familiarity with tea varieties and blends.
• Excellent organizational skills and attention to detail for record-keeping and sample management.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Good verbal and written communication for guest interaction.
• Basic knowledge of tea-tasting techniques and sensory appreciation.
• Willingness to learn and adapt to new tea-related procedures.
• Positive and friendly attitude to maintain a pleasant tea room.
• Physical ability to lift and carry tea samples and equipment.
• Basic computer skills for record keeping and data entry.

Responsibilities

• Record-keeping and sample management, including sorting and organizing trade and offer samples.
• Preparing and arranging teas for daily tastings, ensuring an enjoyable experience for our guests.
• Cleaning and maintaining tasting cups and bowls to the highest standards.
• Scheduling daily tastings and managing the flow of visitors.
• Measuring tea density for private offers, a critical task in our tea-blending process.
• Sieving fannings grade to determine sizing, a key quality control measure.
• Maintaining detailed records of purchase samples, a vital aspect of our tea procurement process.
• Storage and organization of offer and purchase samples, ensuring easy access and proper preservation.
• Assisting with tea-related inquiries and providing excellent customer service to our guests.

Skills

Tea knowledge

Organizational skills

Multitasking

Communication

Tea-tasting basics

Positive attitude

Physical ability

Computer literacy

Flexible schedule

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

We are seeking a passionate and detail-oriented individual to join our team as Tea Room Staff. In this role, you will play a vital part in our tea-related operations, ensuring the smooth running of our tea room and contributing to the overall success of our business. Your duties will encompass a range of tasks, from maintaining accurate records to preparing and arranging teas for daily tastings.

Responsibilities

• Record-keeping and sample management, including sorting and organizing trade and offer samples.
• Preparing and arranging teas for daily tastings, ensuring an enjoyable experience for our guests.
• Cleaning and maintaining tasting cups and bowls to the highest standards.
• Scheduling daily tastings and managing the flow of visitors.
• Measuring tea density for private offers, a critical task in our tea-blending process.
• Sieving fannings grade to determine sizing, a key quality control measure.
• Maintaining detailed records of purchase samples, a vital aspect of our tea procurement process.
• Storage and organization of offer and purchase samples, ensuring easy access and proper preservation.
• Assisting with tea-related inquiries and providing excellent customer service to our guests.

Qualifications

• A strong passion for tea and its culture, with a basic understanding of tea varieties and blends.
• Excellent organizational skills and attention to detail, ensuring accurate record-keeping and sample management.
• Ability to work in a fast-paced environment, managing multiple tasks simultaneously.
• Good communication skills, both verbal and written, for effective interaction with guests and colleagues.
• Basic knowledge of tea-tasting techniques and an appreciation for the sensory aspects of tea.
• Willingness to learn and adapt to new tea-related processes and procedures.
• A positive and friendly attitude, contributing to a pleasant atmosphere in the tea room.
• Physical ability to perform tasks such as lifting and carrying tea samples and equipment.
• Basic computer skills for record-keeping and data entry.
• A flexible schedule, as some evening or weekend work may be required.

About Us

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.