TCS Walk-In Drive 2026 | BPS Banking Customer Care Agent Jobs

AlexaHire; Bengaluru; In loco; INR 180.000 - 260.000; Tempo pieno

Vantaggi offerti da questo lavoro

Walk-In Interview

On-site work Bengaluru

Structured training programs

Exposure to international clients

Descrizione del lavoro

Tata Consultancy Services (TCS) is hosting a Walk-In Drive in Bengaluru for the Banking Domain – Customer Care Agent role. This on-site opportunity targets freshers and experienced candidates seeking a career in banking operations, customer service, and financial processes.

You will engage with banking clients, resolve queries, and support back-office tasks. Walk-in registration is required, with documents like resume and photo ID.

Competenze

• Graduate in any discipline.
• 0–5 years of experience.
• Walk-In drive experience preferred.

Mansioni

• Handle customer inquiries related to banking services.
• Resolve customer issues via phone, email, or chat.
• Process banking transactions and requests.
• Maintain customer records and documentation.
• Ensure compliance with banking regulations.
• Escalate complex issues to appropriate teams.
• Provide accurate information regarding products and services.
• Meet service quality and productivity targets.
• Support operational and back-office banking functions.

Conoscenze

Banking Knowledge

Customer Service

MS Office

Data Entry

Documentation

Process Management

Communication Skills

Problem Solving

Teamwork

Time Management

Attention to Detail

Formazione

Any Graduate

B.Com

BBA

BA

B.Sc

BCA

Descrizione del lavoro

TCS Walk-In Drive 2026Tata Consultancy Services (TCS) is conducting a Walk-In Drive for BPS Banking Domain – Customer Care Agent positions in Bengaluru. This opportunity is ideal for freshers and experienced candidates looking to build a career in banking operations, customer service, financial processes, and business process services (BPS). Candidates will work with banking clients, resolve customer queries, and support various financial service operations.

Job Overview

Particulars

Details

Company TCS (Tata Consultancy Services)

Position Customer Care Agent – Banking Domain

Job Type Full-Time

Drive Type Walk-In Interview

Location Bengaluru

Experience 0–5 Years

Qualification Graduate in Any Discipline

Industry IT Services / Banking Operations / BPS

Work Mode On-Site

Application Mode Walk-In

About TCS

Tata Consultancy Services (TCS) is one of the world’s leading IT services, consulting, and business solutions organizations. Part of the Tata Group, TCS operates in over 50 countries and serves global clients across banking, finance, healthcare, retail, manufacturing, and technology sectors. Known for innovation, digital transformation, and employee development, TCS provides extensive learning opportunities and a strong career growth platform for professionals worldwide.

Roles and Responsibilities

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Work from home guide

As a Customer Care Agent, you may:

• Handle customer inquiries related to banking services.
• Resolve customer issues via phone, email, or chat.
• Process banking transactions and requests.
• Maintain customer records and documentation.
• Ensure compliance with banking regulations.
• Escalate complex issues to appropriate teams.
• Provide accurate information regarding products and services.
• Meet service quality and productivity targets.
• Support operational and back-office banking functions.

Eligibility Criteria

Educational Qualification

Candidates should possess:

• Any Graduate
• B.Com
• BBA
• BA
• B.Sc
• BCA

Experience

• 0–5 Years Experience

Required Skills

Technical Skills

• Banking Knowledge
• Customer Service
• MS Office
• Data Entry
• Documentation
• Process Management

Professional Skills

• Communication Skills
• Problem Solving
• Teamwork
• Time Management
• Attention to Detail

Benefits of Joining TCS

• Opportunity to work with a global IT leader.
• Structured learning and training programs.
• Employee-friendly work culture.
• Exposure to international clients and projects.
• Competitive salary and benefits.

Walk-In Location

(Candidates should verify venue details and timings from the official walk-in notification before attending.)

Documents Required

• Updated Resume
• Government Photo ID
• Passport Size Photographs
• Educational Certificates
• Experience Documents (if applicable)
• Recent Payslips (for experienced candidates)

Selection Process

1. Walk-In Registration

Register and attend the walk-in drive.

Educational and identity documents are reviewed.

3. Assessment/Test

Communication and aptitude evaluation (if applicable).

4. HR & Operations Interview

Shortlisted candidates attend interview rounds.

5. Final Selection

Final Thoughts

The TCS Walk-In Drive 2026 for BPS Banking Domain – Customer Care Agent is an excellent opportunity for freshers and experienced professionals looking to establish a career in customer service and banking operations. With comprehensive training, exposure to financial services, and strong career growth prospects, this role can be a great starting point for a successful professional journey.

Tata Consultancy Services (TCS) is a leading global IT services, consulting, and business solutions company and a part of the Tata Group. Founded in 1968, TCS operates in more than 50 countries and serves clients across banking, finance, healthcare, retail, manufacturing, and technology sectors. The company is known for innovation, digital transformation, cloud computing, and business process services. With a strong focus on employee development and learning, TCS provides excellent career opportunities and has consistently been recognized as one of the world’s top employers.