Tcs Hiring For Webchat Support Role In Kolkata

Tata Consultancy Services; Kolkata; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for a Webchat Support Role in Kolkata. This position is ideal for non-technical graduates who are passionate about customer service and possess excellent communication skills. You will be responsible for addressing customer queries through chat and email, ensuring high-quality interactions. The role requires a willingness to work in a 24/7 environment, including night shifts, and offers a chance to engage with an international customer base. If you are ready to take on this exciting opportunity in a dynamic support role, we encourage you to apply!

Qualifications

• Non-Technical full-time Graduates with excellent communication skills.
• Minimum 15 years of regular education required.

Responsibilities

• Address customer queries over chat and email.
• Maintain chat quality and provide support.

Skills

Excellent communication

Customer service

Chat support

Education

Bachelor of Arts

Job description

TCS Hiring for Webchat Support Role in Kolkata

Eligibility:

1. Non-Technical full time Graduates only
2. Minimum 15 years of regular education (10th + 12th + 3 years Graduation)
3. Not more than 2 years of gap in Graduation and Employment
4. Willingness to work in 24 / 7 support including night shifts
5. Comfortable to work from Office
6. Should have exposure to international customer base

Responsibilities:

1. Excellent communication (written and verbal)
2. Address customer queries over chat and email
3. Maintain chat quality

Desired Candidate Profile:

Bachelor of Arts