Tax Transformation Lead

Shell Business Operations; India; On-site; INR 2,000,000 - 3,000,000; Full time

Benefits offered by this job

Training and development programmes

Collaboration with experienced colleagues

Support for career growth opportunities

Job summary

Shell Business Operations is looking for a Process Excellence Manager in India to lead the tax and finance transformation agenda. This role will involve designing and implementing robust tax processes and controls, with a strong emphasis on automation and continuous improvement. Candidates should possess a degree in Finance or Accountancy and have over 12 years of relevant experience. This position offers opportunities for career development in a diverse and inclusive work environment while contributing to global energy transition efforts.

Qualifications

• 12+ years of industry experience in Finance / Tax role.
• Experience on Process excellence and Digital Transformation projects.
• Proven track record in leading complex Finance processes.
• Strong understanding of international tax compliance and reporting.
• Exceptional analytical, problem-solving, and critical thinking abilities.

Responsibilities

• Lead the design, documentation, and enhancement of end-to-end tax processes.
• Design and implement robust Finance controls focusing on risk mitigation.
• Champion standardization initiatives to ensure operational excellence.
• Provide insights into direct tax process automation.
• Drive digital transformation and innovation within tax functions.

Skills

Industry experience in Finance / Tax

Process excellence

Digital Transformation

Analytical skills

Stakeholder engagement

Critical thinking

Education

Degree in Finance, Accountancy, Chartered Accountant

Tools

ERP systems

Tax tools

AI enabled technology

Job description

What’s the role

The Process Excellence Manager plays a pivotal role in shaping and delivering the organization’s tax and finance transformation agenda. With overall responsibility for delivery, process design, controls, and the Direct Tax digital/automation journey, this role is instrumental in advancing a ‘Tax nirvana’ vision—one where automated, robust, and optimized processes underpin strategic outcomes. The incumbent will champion the integration of technology, drive end-to-end automation, and ensure tax technical rigor, collaborating extensively with cross‑functional teams.

What you’ll be doing

• Lead the Process design, documentation, and continuous enhancement of end-to-end tax processes, ensuring alignment with best practice and regulatory requirements.
• Design, develop, implement, and monitor robust Finance controls (alignment with Future of Controls), focusing on risk mitigation and process integrity throughout the tax lifecycle.
• Champion standardization and simplification initiatives to support operational excellence and audit readiness.
• Provide expert insights into direct tax Process automation, with a focus on leveraging automation and AI‑driven solutions to enhance accuracy, compliance, and efficiency.
• Act as Subject Matter expertise (leveraging tax technical insights) to lead/drive automation agenda/projects for Tax.
• Stay abreast of evolving tax legislation and digital trends, ensuring the organization’s automation journey is tax‑compliant, future‑ready, and strategically aligned.
• Drive the adoption of digital tools, intelligent automation, and AI technologies across tax function.
• Lead the MDT digital transformation roadmap, identifying opportunities for process digitization and efficiency gains.
• Foster a culture of digital innovation, upskilling teams and embedding a data‑driven, technology‑first mindset.
• Assume accountability for the seamless delivery of tax transformation projects, ensuring milestones are met and benefits realized.
• Promote a continuous improvement culture, encouraging the generation and execution of innovative ideas to optimize processes and controls.
• Facilitate cross‑functional collaboration to address pain points, implement best practices, and support the organization’s digital ambitions.

What you bring

• 12+ years Industry experience in Finance / Tax role.
• Experience on Process excellence, Digital and Transformation projects will be an added advantage.
• Degree in Finance, Accountancy, Chartered Accountant is a prerequisite.
• Proven track record in leading complex Finance processes including large‑scale projects.
• Expertise in ERP systems, external tax tools & AI enabled technology.
• Direct Tax- Corporate Tax experience.
• Strong understanding of international tax compliance and reporting.
• Hands‑on experience across Finance and Tax, with demonstrable tax technical expertise and automation exposure.
• Proven ability to design and implement process controls, leveraging digital and automation solutions.
• Digitally savvy, with a continuous improvement mindset and the ability to learn new technologies rapidly.
• Exceptional analytical, problem‑solving, strategic and critical thinking abilities.
• Effective stakeholder engagement and influencing skills, both written and verbal.
• Demonstrated teamwork, collaboration, and adaptability to work across organisational boundaries.
• Results‑driven, with a passion for process excellence and digital transformation.
• Has proficient knowledge of applicable tax regulations to conduct and present analyses of data to support organisational and management reviews, strategy assessment, tactics and policies.
• Is able to effectively communicate information to managers or less experienced staff, shares knowledge effectively within the work team and customizes reports, variance explanations, and presentations to the interests of the audience.
• May be a manager or supervisor of skilled employees; oversees routine tax activities such as tax return filing, data collection, research, and compliance.
• As an Individual Contributor, works under broad guidance and supervision by Manager for complex activities.
• Establishes short‑term operational decisions typically within a one‑year time frame.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values‑led culture that encourages you to be the best version of yourself.
• Join an organization working to become one of the most diverse and inclusive in the world.
• Grow as you progress through diverse career opportunities in national and international teams.
• Gain access to a wide range of training and development programmes.

Shell is an Equal Opportunity Employer.