Tax Payroll Implementation - Manager

EY; Pune District, Bengaluru, Delhi; Hybrid; INR 1,800,000 - 3,200,000; Full time

Job summary

EY in Pune, India, seeks a Payroll Delivery Manager to lead multi-country payroll operations and partner with Global Payroll engagement teams. You will drive data migration, system setup and accurate processing across APAC, EMEA, ANZ, and Africa, ensuring regulatory compliance and client satisfaction.

You will coach the payroll team, manage complex data, and deliver timely, high-quality payroll services while driving automation and process improvements across the function.

Qualifications

• End-to-end payroll processing experience in a client service environment.
• 5+ years in payroll transformation and delivery.
• Multi-country payroll implementation experience (APAC, EMEA, ANZ, Africa).
• Strong numeracy, data integrity, and issue resolution skills.
• Excellent English communication, both written and spoken.

Responsibilities

• Partner with Global Payroll teams to drive delivery initiatives.
• Manage payroll system setup, data migration and transition.
• Oversee payroll processing quality, timelines, and compliance.
• Review complex payroll data for accuracy and records integrity.
• Advise clients on payroll matters and resolve inquiries.
• Coach and mentor team members and coordinate activities.
• Apply Hubs methodology, governance, and delegations.
• Create ad hoc reports as required.

Skills

People management

Team leadership

English communication

Excel advanced

Payroll processing

Multi-country payroll

Payroll technology consulting

Workday integrations

SuccessFactors integrations

Tools

SuccessFactors

Workday

ERP systems

Job description

Job ID- 1739491

Manager - The role supports the initiatives of the Global Payroll engagements. Responsible for service delivery support in conjunction with EYs engagement leaders and partners globally

The opportunity

The Payroll Delivery Manager role provides subject matter expertise, project leadership, and direction to local Payroll operation teams to ensure our Payroll service is fit for purpose. Opportunity to partner with the Global Payroll engagement teams to drive GDS Payroll delivery initiatives

Your key responsibilities

• Responsible for partnering with the Global Payroll engagement teams to drive GDS Payroll delivery initiatives
• Manage payroll system set-up including data migration and transition
• Review delivery of payroll processing service, ensuring the operational aspects of payroll processing and associated activities (including Build to Gross and Gross to Net, Pay processing and disbursement, overpayment recovery, leave management and reporting) are accurate and delivered within appropriate timeframes and comply with relevant legislation
• Review complex payroll (and human resource information, if applicable) for data input, quality control and maintenance of records to ensure accuracy, service quality and data integrity
• Work with client to meet its taxation, social security and other legislative and statutory obligations through processing and preparation of returns, related reports, forms and other documentation as requested
• Provide a responsive, accurate client advisory service on payroll matters, resolve difficult enquiries and assist in identifying payroll errors and implementing corrective action where required to ensure employee salaries are processed accurately and database integrity is maintained
• Coach, mentor, train and coordinate the activities of the team
• Manage the application and monitoring of the Hubs methodology framework, principles, and delegations
• Adhoc reporting and other duties as required

Skills and attributes for success

• Experience in personnel and people management, including supervision and team building
• Proven ability to work effectively in managing a team and relate effectively with staff on all levels
• Proven ability to quickly learn new information, processes and procedures
• Proven ability to meet deadlines and identify and resolve problems
• Experience in the use of Microsoft Office suite of products advanced/expert excel

To qualify for the role, you must have

• Previous experience in handling end to end payroll processing and high-volume payroll
• 5+ years of payroll transformation, payroll operations, and delivery experience
• Multi-country payroll implementation experience (APAC, EMEA, ANZ, Africa)
• Exposure to multi-country payroll in a Client service environment
• Expert numeracy skills, attention to detail and accuracy
• Proven ability to communicate, both orally and in writing, in English in a clear and concise manner
• Payroll technology consulting and delivery experience
• SuccessFactors and Workday integrations
• Payroll solution architecture, data migration, and systems integration
• UAT, testing, and production support
• Payroll operating model design
• Payroll modernization, automation, and AI adoption

Ideally, youll also have

• A payroll related diploma/certificate may be advantageous, but not necessary/ Exposure to CIPP for one or more countries (optional)
• Prior experience in Payroll and the use of a large ERP, tax accounting and finance would be beneficial
• Must demonstrate strong analytical skills
• Experience with companies such as ADP, Neeyamo, Zellis, Mercans, Safeguard, or Deel, Accenture
• Six Sigma and continuous improvement methodologies (optional)
• Automation and transformation initiatives (payroll and Tax domain)
• Process standardization and optimization (payroll and tax)