Tata Group Hiring For Cisco Voice Network Engineer at Bengaluru / Bangalore ,

Tata Group; Bengaluru; On-site; INR 6,00,000 - 12,00,000; Full time

Job summary

An established industry player is seeking a skilled professional with extensive experience in Cisco Unified Communication technologies. In this dynamic role, you will be responsible for deploying, upgrading, and migrating various communication systems, ensuring seamless integration and functionality. You'll work with cutting-edge technologies and protocols, contributing to the enhancement of multimedia contact centers. This is a fantastic opportunity for those who are passionate about technology and eager to make a significant impact in a forward-thinking environment. Join a team where your expertise will be valued and your contributions will drive innovation in communication solutions.

Qualifications

• 4+ years of experience in Cisco Unified Communication technologies.
• Minimum of 50% in 10th, 12th, UG & PG education.

Responsibilities

• Deploy and upgrade Cisco Unified Communication Manager and related technologies.
• Manage migration and integration of voice gateways and protocols.

Skills

Deployment of Cisco Unified Communication Manager

Migration of Cisco Unity Connection

Experience in H.323, MGCP, SCCP and SIP Protocols

Knowledge of Cisco Unified Contact Center – Enterprise (UCCE)

Good Understanding of IP Telephony Protocols

Experience in ICM Scripting

Call Control and Multimedia Contact Centers

CUCM BAT Knowledge

Voice Gateways

Working Knowledge of Expressway C/E

Education

15 years of full-time education

Tools

Cisco Unified Communication Manager

Cisco Unity Connection

Cisco Unified Contact Center – Enterprise

Job description

TCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul.

What we are looking for

Experience: 4+ Years

Must-Have:

1. Deployment/Upgradation/Migration of Cisco Unified Communication Manager/SME
2. Deployment/Upgradation/Migration of Cisco Unity Connection
3. Deployment/Upgradation of UCCX
4. Deployment/Upgradation of IM&P
5. CUCM BAT Knowledge
6. Voice Gateways
7. Experience in H.323, MGCP, SCCP and SIP Protocols
8. Experience in CME-CUE
9. Experience in VG224/VG248
10. Working Knowledge of Expressway C/E
11. Call manager, Gateway, CUCM, H323, MGCP, QoS, Cluster.
12. Knowledge of Cisco Unified Contact Center – Enterprise (UCCE)
13. Knowledge of Cisco Product Suite – Call Manager (CUCM), Contact Center Enterprise (UCCE), Voice Gateways and related products
14. Call Control, Multimedia Contact Centers, Call Scripts, and IVR Scripts.
15. Good Understanding of IP Telephony Protocols – SIP, H323, MGCP, RTP, RTCP, VXML & Codecs
16. Experience in ICM Scripting, IVR/CVP scripts.

Minimum Qualification: 15 years of full-time education
Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)

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