Talent Development Executive

Collinson; Mumbai City; Hybrid; INR 4,50,000 - 6,75,000; Full time

Job summary

An established industry player is seeking a dynamic Talent Development Executive to join their People & Culture team. This role is pivotal in crafting and implementing engaging talent development programs that enhance employee skills and retention. You will coordinate with various stakeholders, manage learning materials, and deliver impactful training sessions. The position offers a unique blend of remote work and travel opportunities, allowing you to make a significant difference in a vibrant and collaborative environment. If you're passionate about talent development and eager to contribute to a global enterprise, this is the perfect opportunity for you.

Qualifications

• Experience in HR, L&D, or People Development in a global enterprise.
• Strong skills in designing workshop materials and presentations.

Responsibilities

• Coordinate with stakeholders and training suppliers for talent development.
• Manage e-learning material and deliver core workshops globally.

Skills

HR experience

Learning and Development (L&D)

Customer service skills

Organizational skills

Data analysis

Presentation skills

Relationship building

Education

Experience in HR or People Development

Tools

Learning Management System (LMS)

MS Office

Articulate

Prezi

Videoscribe

Job description

Collinson is a global loyalty and benefits company.

We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in times of need.

While specialising in Financial Services, Travel and Retail, we also support clients in multiple sectors. We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and banks, with clients including Accor Hotels, Air France KLM, American Express, British Airways, Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa and Vhi.

We take our 30 years’ experience working with these kinds of household names in over 170 countries, and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion with their customers.

Collinson is a privately-owned entrepreneurial business with 2,000 passionate people working in 20 locations worldwide. Our solutions include Priority Pass, the world’s best known airport experiences programme, while we are also the trusted partner behind many of the leading financial services, airline and hotel brand’s reward programmes and loyalty initiatives.

What does a Talent Development Executive at Collinson do?

The Talent Executive will work within the Collinson People & Culture team, providing delivery, support and administration expertise to help us develop and implement efficient and engaging Talent Development programmes that play a key role in supporting how we identify, develop and retain talent globally.

Your duties will include and are not limited to the following activities and tasks:

Key Responsibilities

IDENTIFY

• Coordinate with internal stakeholders and external training suppliers, maintaining a PSL
• Carrying out research as directed into training providers or other information
• Assist workshop facilitators and carry out research supporting the design of TD intervention
• Become the “go-to person” for inbound Talent Development inquiries and directing them within the Talent team as required
• Liaise with P&C global Business Partners to support area with training and development needs analysis
• Liaise with People Managers and teams to ensure all staff are booked on required events within agreed timeframes.
• Assist with the performance development scheme process; ensuring documentation is returned and logged in line with the procedural timelines and reports produced, working with the other members of the P&C team as necessary

DESIGN

• You will create, upload, and manage the delivery of e-learning material to the LMS
• You will create comms and post regularly on different forums to drive Talent Development agenda
• Support TD team with specialised projects and learning design when appropriate and if required

DELIVERY

• You will also provide Learning & Development (L&D) delivery in soft skills & some technical workshops for employees and managers globally.
• Deliver our core TD workshops (Agility Gym), providing coaching and development.
• Co-ordinate the development and delivery of the organisation wide regular induction events for all new employees, ensuring the content is reviewed and updated continually in line with feedback received.

EVALUATION

• Take the lead with management of LMS system LearningHub (Cornerstone) and manage the creation, coordination, and reporting of training events via LearningHub.
• Monitor and evaluate learning and organisation development activities, producing accurate and up-to-date data analysis.
• Establish systems to record and produce regular reports on learning and development metrics, including spend, to agreed timescales.
• Support business areas and P&C Business Partners on reviewing talent development outputs
• Maintain appropriate records of learner development for all talent development initiatives

LMS

• You will create, upload, and manage the delivery of e-learning material to the LMS
• Take the lead with management of LMS system LearningHub (Cornerstone)
• Take responsibility for driving the usage, uptake, and champion of online learning globally, collaborating with P&C Business Partners
• You will support our People & Culture team by designing, delivering, and maintaining a professional electronic learning function for the Talent Development (TD) team.

SUPPORT

• Management of the Talent Development email inquiry inboxes
• Management of the TD Calendar, including scheduling of workshops, administration of invites, evaluation and pre & post course material.
• Raising of purchasing requisition orders and tracking of payment on behalf of the people services team.
• Attending meetings, taking notes and progressing actions as required
• Establish systems and procedures to ensure the efficiency and effectiveness of the TD offering

How will you make a difference as a Talent Development Executive at Collinson?

• Applicant must have a good level of commercial experience ideally gained working in an HR, L&D or People Development function within a global enterprise.
• A natural and creative flair for designing material for workshops, presentations, and events.
• Deep knowledge of developing and implementing new processes and coordinating events
• Ideally, you will be able to demonstrate evidence of sound customer service skills, blended with a highly organized approach and a natural passion for relationship building.
• Comfortable delivering presentation material in an engaging way targeting stakeholders at all levels on a global business scale.
• Capable of cultivating strong positive energy and proactively prioritising tasks working at pace both independently and collaboratively with a variety of stakeholders and suppliers.
• Practical experience running MI Reports and metrics to tell a story and analysing data.
• Strong working knowledge of MS Office (focus on Excel, Word & PowerPoint)
• Experience in using a Learning Management System (LMS) such as Articulate, Prezi, or Videoscribe is highly desired.
• This role will offer a blend of remote working with regular travel into the London office.