Systems Engineer - Workday - Finance ERP

Salesforce, Inc.; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Salesforce in Bengaluru, India, is seeking a Systems Engineer to administer Finance systems and applications, with a focus on Workday Financials modules (AR, Payables, GL, Assets, Banking). You will be the primary process expert in the service area and will work with developers, business stakeholders, and other technology teams to support end-to-end Salesforce finance processes.

The role requires 6+ years of Hands-on Workday experience, incident management, and the ability to drive AI-assisted

Qualifications

• 6+ years of Hands-on Workday Financials experience (AR, AP, GL, Assets, Banking).
• Strong knowledge of Workday security, business processes, reports, and integrations.
• Experience in production support (L2/L3), incident & problem management, and SOX-compliant operations.

Responsibilities

• Administer and manage Finance systems & applications supporting mission-critical business processes.
• Serve as the primary process expert in the service area, collaborating with developers and stakeholders.
• Resolve technical and functional system issues, perform trend analysis, and implement enhancements to reduce support requests.
• Collaborate with development teams to implement new and enhanced functionality while supporting multiple priorities.

Skills

Workday Financials

Workday Security & Integrations

Incident & Problem mgmt

SOX compliance

AI/agentic workflow

Agile/Scrum

Tools

Workday Studio

EIBs

Calc Fields

Reports

Job description

****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.**Job Details & Key Responsibilities**Systems Engineer is responsible for administering and managing the Finance systems & applications that support our mission critical business processes. Systems Engineer will be the primary process expert in their service area and will work in collaboration with developers, business stakeholders, and other technology teams in support of Salesforce end to end business processes. Daily activities will include, but are not limited to, enterprise application support, resolving technical and functional system issues, performing trend analysis and identifying enhancements to reduce support requests, and collaborating with development teams to implement new and enhanced functionality. The successful candidate must be agile and able to support multiple priorities.**Required Skills*** 6+ years of Hands-on expertise in any of the Workday Financials modules (Account Receivables, Payables, Assets, GL, Banking & Settlement).* Working knowledge of Workday Security, Business Processes, Reports, Calc Fields, Integrations framework, Studio, BIRT and EIBs.* Expertise in Workday Fundamentals and Financial Functional Configurations.* Expertise in handling production support cases (L2/L3), incident management and problem management.* Certified Workday expert in at-least one of the Financial module.* Experience in Accounting Center and Prism Analytics for finance data transformation and reporting.* Well-versed with Workday Community and latest features/enhancements of Workday Releases.* Analyze and resolve complex configuration, automation, data, security, and integration issues.* Perform root-cause analysis and implement preventive solutions rather than relying on workarounds.* Experience working in a SOX compliant environment.* Demonstrate experience through AI/agentic workflow transformation, including redesigning processes to incorporate AI agents alongside human support engineers.* Identify opportunities to automate manual business processes and improve operational efficiency.**Desired Skills/Experience:*** Experience in global ERP implementation especially implementations related to North America , EMEA, APAC countries* Experience working as part of a Scrum team practicing Agile development methodologies.* Knowledge of accounting principles and financial cloud applications.* Knowledge of Salesforce platform or Mulesoft Cloud hub is a huge plus.* Knowledge of Coupa, Concur or other Financials SaaS applications will be an added advantage. Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. 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