Systems Enablement Specialist - M&E

Product and Technology; Chhalera; Vor Ort; INR 1.200.000 - 1.800.000; Vollzeit

Benefits dieser Stelle

Paid annual leave

Global gathering event

Travel industry perks

Zusammenfassung

FCM Travel is seeking a Systems Enablement Specialist - M&E to optimize business systems and processes across our global meetings & events operations. You will map processes, configure systems, and collaborate with stakeholders to drive efficiency.

The role focuses on system configuration, data flows, and platforms in a fast-paced travel environment. Experience in CRM or event management tools is valued, with opportunities to grow within a global team.

Qualifikationen

• 3–5 years in business systems, process improvement, or operations.
• Experience with business process mapping, documentation, and optimisation.
• Ability to configure and manage business systems/platforms.
• Strong stakeholder management across multiple levels.

Kenntnisse

Business systems

Process improvement

Stakeholder management

Operations

Tools

CRM systems

Booking platforms

Data integration basics

Jobbeschreibung

Systems Enablement Specialist - M&E

Job no: 532469
Brand: Product and Technology
Work type: Full time
Location: Mumbai, India, Pune, India, Ahmedabad, India, Baroda, India, Bangalore, India, Chennai, India, Hyderabad, India, Noida, India, Gurgaon, India, Kolkata, India, Chandigarh, India, Kuala Lumpur, Malaysia
Categories: Digital and Technology

About FCM Travel

FCM is one of the world's largest travel management companies and a trusted partner for national and multinational companies. With a 24/7 reach in 97 countries, FCM's flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalized business travel experience.

As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions and provides specialist services via FCM Consulting and FCM Meetings & Events.

About you

• Minimum 3-5 years experience in business systems, process improvement, or operations roles
• Proven experience with business process mapping, documentation, and optimisation
• Demonstrated ability to configure and manage business systems/platforms
• Strong stakeholder management experience across multiple organisational levels

Highly Desirable

• Experience in travel, hospitality, or events industry
• Knowledge of meetings & events business models and workflows
• Experience with travel management systems (e.g., Workspace, Agent Workspace, booking platforms)
• Exposure to OBW (Operating Business Way) or similar operational frameworks
• Experience working in a matrixed organisation with global/regional structures
• Lean Six Sigma, process improvement, or business analysis certification

Technical Proficiency

• System configuration and administration capabilities
• Understanding of CRM, booking, or event management platforms
• Basic understanding of system integrations and data flows

Our FCM Difference

• We are an inclusive bunch and encourage you to come as you are. Enjoy the freedom to be brilliantly yourself
• Work life Balance: We believe in “No Leave = No Life” so have your own travel adventures with paid annual leave and access travel industry perks
• Celebrate wins at legendary Buzz Nights and our top performers attend our mind blowing annual Global Gathering event
• Brightness of Future - Advance your career locally or globally

At FCM, we're unconventional, always flexible, and globally connected. Come as you are, dream outrageously big, and help us transform the world of business travel.