System Administrator II (Night Shift)

PDI Technologies; Chennai; On-site; INR 6,00,000 - 8,00,000; Full time

Job summary

A technology solutions provider is seeking a Systems Administrator to manage internal and hosted systems. The role requires strong troubleshooting skills, an understanding of networking, and experience with various server technologies. Candidates should be detail-oriented and possess excellent communication skills. This is a full-time position based in Chennai.

Benefits

Comprehensive benefits

Support for work-life balance

Continuous learning opportunities

Qualifications

• 4 years of relevant Systems Administration experience or equivalent education.
• Detail-oriented with strong organizational skills.
• Ability to communicate courteously and professionally.

Responsibilities

• Update tickets by gathering information and defining the ticket urgency.
• Troubleshoot ticketed problems, including coordinating with Vendor support teams.
• Take on-call shifts for after-hours escalation of urgent issues.

Skills

Exceptional verbal and written communication skills in English

Strong troubleshooting skills for servers and systems

Good understanding of networking

Ability to create and debug PowerShell scripts

Detail-oriented with strong organizational skills

Education

4 years of Systems Administrative experience or equivalent education

Tools

Windows Servers

Active Directory

Windows Clustering

Veeam

Hyper-V

SAN administration

Job description

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At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview

Hosted Operations Department maintains and manages internal and hosted hardware and software and systems. This position is a Systems Administrator for internal and hosted systems.

Key Responsibilities:

1. Update tickets by gathering information and defining the ticket urgency.
2. Complete assigned tasks and tickets by following documented procedures, including Staging, Installation, Configuration, Upgrade, and Maintenance of software and physical and virtual servers and workstations.
3. Research, develop, document, and train on procedures for Tier I Support and Systems Administrators.
4. Communicate professionally and include relevant information when handing off tickets to appropriate teams.
5. Troubleshoot ticketed problems, including coordinating with Vendor support teams.
6. Take on-call shifts for after-hours escalation of urgent issues.
7. Define, submit, and complete Change Requests.

Qualifications:

• Experience: 4 years of Systems Administrative experience or equivalent education.
• Skills:

• Exceptional verbal and written communication skills in English.
• Ability to communicate courteously and professionally with internal and external customers.
• Strong troubleshooting skills for servers and systems.
• Detail-oriented with strong organizational skills.
• Ability to work independently in a rapidly changing environment.
• Maintain confidentiality of shared documentation.
• Collaborative and team-oriented mindset.
• Good understanding of networking.
• Knowledge of Windows Servers, Active Directory, Windows Clustering, and backup solutions like Veeam.
• Experience with Hyper-V and SAN administration.
• Ability to create and debug PowerShell scripts.

Behavioral Competencies:

• Ensures Accountability
• Manages Complexity
• Communicates Effectively
• Balances Stakeholders
• Collaborates Effectively

PDI is committed to offering comprehensive benefits, supporting work-life balance, continuous learning, and fostering a diverse and inclusive culture.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Information Technology

Industries

• Software Development

This job posting is active.