Synergix services Pvt Ltd Looking for Senior IT Manager at Mumbai, Maharashtra

Synergix services Pvt Ltd; Mumbai City; On-site; INR 15,00,000 - 20,00,000; Full time

Job summary

An established industry player is seeking a Senior Manager for IT to ensure the seamless operation of computer systems. This role is pivotal in supervising IT staff, managing budgets, and coordinating all IT-related matters including security and hardware. The ideal candidate will bring a wealth of experience in IT management, demonstrate strong leadership skills, and possess a knack for problem-solving. This is a fantastic opportunity to lead a dynamic team and implement best practices in a fast-paced environment, ensuring that technology drives efficiency and service delivery. If you are passionate about technology and leadership, this role is for you.

Benefits

Cell phone reimbursement

Health insurance

Internet reimbursement

Paid sick time

Provident Fund

Qualifications

• 10-12 years of IT experience with 5 years in a leadership role.
• Bachelor's or Master's in Computer Science/Engineering required.

Responsibilities

• Coordinate IT staff and manage all IT-related matters.
• Develop IT strategy and ensure resolution of technology issues.

Skills

Problem solving

Analytical skills

Project management

Leadership

Communication skills

IT management experience

Cybersecurity knowledge

Education

Bachelor's degree in Computer Science/Engineering

Master's degree in Computer Science/Engineering

Tools

Microsoft Systems Administration

ISO and ISMS

Job description

Job Purpose:

We are looking for a Senior Manager, IT to ensure the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. Our ideal candidate will have advanced technical knowledge and a keen interest in adapting and implementing the industry's best practice processes.

Duties & Responsibilities:

• Coordinate and supervise IT staff members
• Handle annual budget and ensure cost-effectiveness for the IT department
• Manage and coordinate all IT-related matters including data, wireless communications, mobile technology, telephony, security, and computer hardware and software
• Troubleshoot and solve problems related to hardware, software, and network issues
• Assist in preparation and execution of audits
• Research and recommend acquisition of network hardware and software
• Monitor network utilization and performance, implement procedures for network optimization, reliability, and availability
• Identify problematic areas and implement strategic solutions in a timely manner
• Develop IT strategy in consultation with Senior Management
• Establish IT policies and systems to support the implementation of strategies set by top management
• Ensure resolution of all technology-related issues as per defined SLAs
• Identify risks and plan mitigation strategies
• Facilitate effective adoption, utilization, and continual improvement of existing technology tools and solutions to enhance efficiency and service delivery
• Anticipate unfavorable events through data analysis and prepare control strategies
• Balance both tactical execution with strategic initiatives necessary to drive cost reduction
• Demonstrate strong leadership and team management skills to drive synergies between various business stakeholders and the tech team
• Build long-term relationships with outside vendors for IT-related products and services
• Have a good understanding of managing tickets within SLA
• Know how to perform manpower calculations based on workload
• Knowledge of deploying internet security and other applications to secure our network and data
• Familiarity with tools that can be deployed in SSC for better productivity or tracking

Direct Reports: Present weekly/monthly reports to Executive Management

Qualifications:

• Minimum Experience Requirements: 10-12 years
• Preferred Experience Requirements: 10–12 years of experience in IT and at least 5 years of leadership experience
• Minimum Education Requirements: Bachelor or Master’s degree in Computer Science/Engineering, or equivalent
• Preferred Education Requirements: Bachelor or Master’s degree in Computer Science/Engineering, or equivalent

Required Skills:

• Problem solver and critical thinker
• Analytical mind and research orientation
• Excellent verbal and writing skills
• Project and time management skills
• Outstanding communication, interpersonal, and leadership skills
• Previous experience as an IT manager for 5 years and relevant experience for 10-12 years
• Bachelor’s degree, with a technical major, such as engineering or computer science
• Experience with ISO, ISMS, and Cybersecurity audits is a plus
• Microsoft Systems Administration/System Engineer certification will be an asset

Required Competencies:

• Experience in high availability maintenance and ongoing 24/7 support
• Experience working in global teams that operate in an agile model
• Strong communication and collaboration skills to work within and across teams to drive integrations in a hybrid environment
• Ability to translate needs into strategies and detailed execution plans and take them to completion
• High analytical skills
• Ability to connect with people across team levels

Job Types: Full-time, Regular / Permanent

Salary: ₹1,500,000.00 – ₹2,000,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Paid sick time
• Provident Fund

Speak with the employer:
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