Synchrony Financial Looking for IT Systems Developer, Customer Applications (L 08) at Hyderabad[...]

Synchrony Financial; Hyderabad; On-site; INR 10,00,000 - 15,00,000; Full time

Job summary

A financial services company in Hyderabad seeks an IT Developer to develop and support web-based contact center applications. Candidates should possess a Bachelor’s degree in Computer Science and have at least 3 years of experience in Java, J2EE, and related technologies. Strong problem-solving skills and the ability to work independently are essential. This role offers the opportunity to work in a dynamic AGILE environment.

Qualifications

• Minimum 3+ years of IT experience.
• Experience working with web-based technologies.
• Hands-on experience on Java and J2EE technologies.
• Good understanding of SDLC processes.

Responsibilities

• Develop and support cloud & web based applications.
• Lead diagnosis and resolution of IT related issues.
• Drive root cause analysis and ensure high availability.
• Implement solutions for web projects.

Skills

Java

J2EE

Spring

ReactJS

Cloud technologies

Oracle database

Analytical skills

Problem-solving skills

Education

Bachelor’s Degree in Computer Science / Engineering

Job description

Job Description:
Role Summary/Purpose:
The IT Developer will be responsible for development and support of Web based Contact center applications on Java and Cloud technologies. The person will be part of the AGILE team, working with Product Owner and Project Manager/Scrum Master to implement the business and technology enhancements for the application.

Essential Responsibilities:
Responsible for the development and support of Call Center cloud & web based applications

Work with Business, Tech Lead and relevant IT teams to implement solutions web projects

Lead onsite diagnosis and resolution of IT related issues using the standard diagnostic tools and techniques

Drive root cause analysis and ensure consistently high availability for the business to ensure they meet their objectives

Review SDLC or Agile artifacts and provide input for IT requirements, estimates, design, code and release plans.

Develop and implement best practices for SDLC or Agile.

Identify new opportunities to drive system improvements and simplifications.

Ensure compliance with security, compliance, architecture, and technology standards.

Work with infrastructure and business teams to support planned maintenance activities.

Work with vulnerability management to ensure application and system vulnerabilities are being addressed.

Ensure systems and applications are current through LCM and upgrade activities.

Perform other duties and/or special projects as assigned.

Qualifications/Requirements:
Bachelor’s Degree in Computer Science / Engineering or related field

Minimum 3+ years + of IT experience.

Minimum 3+ years of experience working with web-based technologies

Minimum 3+ year of hands-on experience on Java and J2EE technologies including Spring, ReactJS and experience in creating microservices.

Experience in Oracle database with good understanding of RDBMS

Good understanding of SDLC processes (waterfall and Agile) and release management processes

Willing to work flexible shift timings to be able to respond to emergencies

Superior oral and written communication, analytical, and problem-solving skills

For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying.

Inform your Manager or HRM before applying for any role on Workday.

Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)

Must not be any corrective action plan (First Formal/Final Formal, PIP)

Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

Existing Level 5,6 & 7 are eligible to apply, will be considered for Level 8 if selected

Desired Characteristics:
Strong business acumen

Working experience on Cloud technologies and Micro-services

Excellent interpersonal skills with ability to influence clients, team members, management and external groups

Ability to work on all phases of complex work

Self-motivated and able to work independently or in a team environment

Understanding of technical architecture in order to provide quality solutions for business growth

Experience with analyzing, using structured problem solving and available tools to troubleshoot highly complex systems in a crisis environment, identify root cause, action plans, impact and resolution option

Previous experience in Finance or other credit card processing.

Level/Grade: 08

Job Family Group:
Information Technology