Survey Programmer

Trinity Partners India LLP; Gurgaon; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Trinity Life Sciences is seeking an experienced Survey Programmer to program and test online market research surveys in the life sciences space. The role involves consulting with client service teams on survey design, ensuring on-time delivery within budget, and maintaining high quality standards across global projects.

The candidate will work in a fast-paced environment, handling multiple projects, mentoring staff, and contributing to internal best practices.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years programming surveys on Decipher (preferred) or other tools.
• Healthcare and life-sciences focus strongly preferred.
• Experience with multiple survey platforms (Decipher, Confirmit, Qualtrics, etc.).
• Experience with programming logic, skip patterns and data validation.

Responsibilities

• Review surveys for quality, compliance, and best practices.
• Estimate time and effort to program and test surveys.
• Program surveys in Decipher or internal platforms as needed.
• Test surveys to ensure accurate logic, flows and instructions.
• Create programming templates and SOPs for efficiency and consistency.
• Train staff and mentor new hires on programming skills.
• Coordinate with third-party translators and data transformations as needed.

Skills

Analytical thinking

Attention to detail

Project management

Communication

Time management

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Decipher

JavaScript

jQuery

HTML/CSS

SQL

Python

SPSS

Sawtooth

Qualtrics

Confirmit

Job description

Position Summary: The Survey Programmer is responsible for programming and testing all aspects of online market research surveys in the life sciences space. This individual will work closely with our global client service teams to consult on survey design elements and ensure that projects are completed on time and budget.

Trinity is looking for an organized, detail-oriented individual who can effectively re-prioritize in a fast-paced environment with demanding deadlines.

Roles and Responsibilities

• Review surveys for quality, compliance, and best practices
• Accurately assess the time required to program and test a survey
• Accurately assess the length of a survey
• Program surveys in survey platform(s) (Decipher, Internal Platform(s) as needed)
• Synthesize project team needs and propose programming solutions
• Test surveys to ensure programming instructions, logic, and flow are accurate
• Create/Collaborate on programming templates and efficiencies across core Trinity methodologies
• Create/Collaborate on Programming Best Practices and SOPs on continuous basis
• Propose creative solutions to reduce survey length and fatigue and increase respondent engagement
• Set-up surveys in different languages for global projects
• Manage transformation of data sets using SPSS (rotation of respondent level data sets into patient level data files (data stacking), data merging etc.)
• Create, Collaborate, and train staff on internal protocol for online testing both internal and third party programmed surveys
• Contribute/Collaborate on an internal system of quality assurance to ensure accurate skip-patterns, rotations, and logic are in place
• Create and follow data checking procedures to ensure data is error free
• Coordinate with third party suppliers on translations, language overlays, and sampling as needed in relation to programming activities
• Teach, train, and mentor existing staff and new hires on programming and related technical skills

Position Requirements

• Extreme attention to detail
• Demonstrated analytical and logic skills
• Strong problem-solving skills including the ability to "think outside of the box"
• Project management skills
• Excellent communication (written and verbal) and interpersonal relations skills
• Ability to work well across all levels of the organization in multiple global locations
• Ability to work with a variety of project teams with varying levels of expertise
• Ability to work both autonomously and in a team environment
• Ability to manage time and work on multiple projects concurrently
• Demonstrated experience with Decipher programming platform
• Demonstrated experience with JavaScript / jQuery
• Willing to work in alternate shift timings, with a preference for EST-aligned hours

Education

Bachelor’s Degree, or equivalent experience

Work Experience

5+ years programming surveys on Decipher (preferred) or another market research survey tool (Confirmit, Qualtrics, etc.). Healthcare and life-sciences focus strongly preferred.

Other Skills

• Microsoft Office Suite
• HTML/CSS
• SQL
• PYTHON
• SPSS
• Sawtooth
• survey design
• iframe navigation
• commercial programming platform experience required (Decipher)
• and preferred (Qualtrics, Confirmit)
• experience with AI agents strongly preferred, such as Perplexity, MS Co-Pilot, Claude AI

Trinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. By blending deep therapeutic expertise and trusted human ingenuity with a purpose-built technology platform, Trinity accelerates clarity and confidence at every step of the commercialization journey—from pre-launch to scale to loss of exclusivity. For more than 30 years, the world’s leading pharmaceutical, biotech, and medtech companies have relied on Trinity’s foresight, execution, and partnership to deliver confident product launches, decisive market advantage and measurable patient impact. During that time, Trinity expanded from its first office in Waltham, MA to 1,300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership.

For more information, visit Trinity atwww.trinitylifesciences.com.

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