Supply chain Quality Senior Engineer

H-E Parts; Chennai District; On-site; INR 5,00,000 - 9,00,000; Full time

Job summary

A company in the energy sector located in Chennai is seeking an individual to manage Synergi cases and support global teams in using critical tools like Adonis and OneView. The role requires a Bachelor’s in Engineering and experience in Quality roles, with strong communication skills and a commitment to compliance. This position emphasizes process creation and stakeholder management.

Qualifications

• Experience in Quality roles and exposure to Customer complaints handling.
• Proficient in understanding Quality processes.
• Prior relevant Industry experience.
• Ability to work out of offshore/remote locations.

Responsibilities

• Create and maintain processes in Adonis.
• Create and maintain documents in OneView/xECM.
• Support Global Team on use of global tools.
• Ensure compliance with regulations and guidelines.
• Follow up on Synergi cases.

Skills

Quality management concepts

MS-Office

Power BI

Problem-solving techniques

Stakeholder management

Agile response

Strong communication skills

Education

Bachelor’s degree in engineering (Electrical/Mechanical)

Job description

The opportunity

Act as single point of contact for Handling Synergi cases (before REIWA) and the SE Service Q notifications – follow up (After REIWA) on issues and closure, Q cost analysis , Process Flow and Value stream mapping.

How you'll make an impact

• You will be responsible for the creation and maintenance of processes in Adonis.

• You will be responsible for the creation and maintenance of documents in OneView / xECM.

• You will support Global Team as well as LSUs on use of the global tools (Adonis, OneView, xECM).

• You will create and follow up Synergi cases. After REIWA, check all new Quality notification on data quality and support QM creator in maintaining in Q notifications and Q orders inclusive of cost reflections and allocations.

• You will create and draw Adonis processes for all teams not having BPM in Service, methodical Review for Adonis processes.

• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• You hold a bachelor’s degree in engineering (Electrical /Mechanical).

• Experience in Quality roles and exposure to Customer complaints handling and Service handling process.

• Proficient in understanding Quality processes and concepts.Prior relevant Industry experience, knowledge of Quality Management and concepts.

• Proficient in MS-Office, Power BI or any other Business Intelligence tool.

• Agile response to the changing Business requirements.

• Stakeholder Management through continuous interaction with Business Leaders and Partners across the globe.

• Strong problem-solving techniques and tools using L6S approach, ability to work out of offshore/remote locations, self-motivated, willingness to take up and lead new challenges.

• Excellent English verbal and written communication skills.

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